Zentro Status

Nov 3, 2025

Completed - The scheduled maintenance has been completed.
Nov 3, 17:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 11:00 CST

Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Oct 29, 07:16 CDT

Detroit, MI - Maintenance 11/3

Completed - The scheduled maintenance has been completed.
Nov 3, 05:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 22:30 CST

Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Oct 29, 07:12 CDT

Nov 2, 2025

Nov 1, 2025

104 South Laflin Street, Chicago, IL

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 1, 18:34 CDT

Investigating - We are investigating reports of service interruptions at the location.
Nov 1, 18:22 CDT

Oct 31, 2025

1050 North 4th Street, Columbus, OH

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Oct 31, 17:12 CDT

Investigating - We are investigating reports of service interruptions at the location.
Oct 31, 11:51 CDT

717 South Clark Street, Chicago, IL

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Oct 31, 17:11 CDT

Investigating - We are investigating reports of service interruptions at the location.
Oct 31, 12:48 CDT

Gainesville, GA - 1100 Park Creek Court

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Oct 31, 16:49 CDT

Update - Some customers may experience service disruptions. Our network team is working diligently to isolate and stabilize network connectivity for impacted customers. On-site technicians are continuing to troubleshoot. Our next update will be provided by 5:00 PM EST on 10/31. We appreciate your patience and understanding in the matter. To stay informed, please click 'Subscribe'.
Oct 31, 13:54 CDT

Update - Some customers may experience service disruptions. Our network team is working diligently to isolate and stabilize network connectivity for impacted customers. Our next update will be provided by 1:00 PM EST on 10/31. We appreciate your patience and understanding in the matter. To stay informed, please click 'Subscribe'.
Oct 30, 18:48 CDT

Identified - Some customers may experience service disruptions. Our technicians are on-site investigating impacted components. At this time, we are pending an estimated time of repair. Our next update will be provided by 6:00 PM EST. We appreciate your patience and understanding in the matter. To stay informed, please click 'Subscribe'.
Oct 30, 13:22 CDT

Investigating - We are investigating reports of service interruptions at the location.
Oct 29, 16:51 CDT

Oct 30, 2025

Detroit, MI - 1431 Washington Blvd

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Oct 30, 19:52 CDT

Investigating - We are investigating reports of service interruptions at the location.
Oct 30, 07:05 CDT

565 West Quincy Street, Chicago, IL

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Oct 30, 13:19 CDT

Investigating - We are investigating reports of service interruptions at the location.
Oct 30, 06:10 CDT

Detroit, MI - Maintenance 10/30

Completed - The scheduled maintenance has been completed.
Oct 30, 05:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 23:00 CDT

Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Oct 15, 12:26 CDT

Oct 29, 2025

1851 Peak Circle - Apopka, FL | Maintenance 10/30

Completed - The scheduled maintenance has been completed.
Oct 29, 20:06 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 14:06 CDT

Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Oct 17, 14:07 CDT

Richmond, VA - 2005 East Franklin Street

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Oct 29, 13:08 CDT

Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 3:00 PM EST.
Oct 29, 12:29 CDT

Investigating - We are investigating reports of service interruptions at the location.
Oct 29, 07:22 CDT

1851 Peak Circle - Apopka, FL | Maintenance 10/29

Completed - The scheduled maintenance has been completed.
Oct 29, 05:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 23:00 CDT

Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Oct 17, 14:06 CDT

Detroit, MI - Maintenance 10/29

Completed - The scheduled maintenance has been completed.
Oct 29, 05:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 23:01 CDT

Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Oct 15, 12:23 CDT

Oct 28, 2025

626 & 637 East Woodland Park Avenue, Chicago, IL

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Oct 28, 11:07 CDT

Investigating - We are investigating reports of local power issues impacting service.
Oct 27, 10:34 CDT

1851 Peak Circle - Apopka, FL | Maintenance 10/28

Completed - The scheduled maintenance has been completed.
Oct 28, 05:01 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 23:01 CDT

Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Oct 17, 14:05 CDT

Detroit, MI - Maintenance 10/28

Completed - The scheduled maintenance has been completed.
Oct 28, 05:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 23:00 CDT

Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Oct 15, 12:20 CDT

Oct 27, 2025

Oct 26, 2025

2026 East Main Street, Richmond, VA

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Oct 26, 13:17 CDT

Investigating - We are investigating reports of service interruptions at the location.
Oct 26, 08:15 CDT

Oct 25, 2025

Milwaukee, WI - 790 N. Water St. | Maintenance

Completed - The scheduled maintenance has been completed.
Oct 25, 18:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 10:00 CDT

Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time due to local electrical work on the property. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Oct 23, 14:56 CDT

1062, 1003, and 1019 North Ashland Avenue, Chicago, IL

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Oct 25, 15:00 CDT

Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 12:00 PM CST.
Oct 25, 09:19 CDT

Investigating - We are investigating reports of service interruptions at the location.
Oct 25, 08:48 CDT

Oct 24, 2025

28 West Grand River Avenue, Detroit, MI

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Oct 24, 16:53 CDT

Investigating - We are investigating reports of service interruptions at the location.
Oct 24, 14:33 CDT

1851 Peak Circle, Apopka, FL

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Oct 24, 16:50 CDT

Update - We are currently experiencing a partial outage affecting some customers. Our service partners have identified the failed component, the replacement part is anticipated to be delivered tomorrow morning. Our estimated time of repair is 5:00 PM EST on 10/24/2025.
We sincerely apologize for the inconvenience and appreciate your patience and understanding. To stay informed with the latest updates, please click 'Subscribe'.
Oct 24, 12:26 CDT

Update - We are currently experiencing a partial outage affecting some customers. Our service partners have identified the failed component, the replacement part is anticipated to be delivered tomorrow morning. Our estimated time of repair is 12:00 PM EST on 10/24/2025.
We sincerely apologize for the inconvenience and appreciate your patience and understanding. To stay informed with the latest updates, please click 'Subscribe'.
Oct 23, 12:39 CDT

Identified - We are currently experiencing a partial outage affecting some customers. Our service partners will be on-site tomorrow morning to continue troubleshooting. The next update will be provided by 1:00 PM EST on 10/23.
We sincerely apologize for the inconvenience and appreciate your patience and understanding. To stay informed with the latest updates, please click 'Subscribe'.
Oct 22, 19:23 CDT

Investigating - We are investigating reports of service interruptions at the location.
Oct 22, 13:46 CDT

Detroit, MI - Maintenance 10/24

Completed - The scheduled maintenance has been completed.
Oct 24, 05:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 23:00 CDT

Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Oct 13, 07:42 CDT

Oct 23, 2025

Detroit, MI - Maintenance 10/23

Completed - The scheduled maintenance has been completed.
Oct 23, 05:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 23:00 CDT

Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Oct 13, 07:41 CDT

Oct 22, 2025

4500 South King Drive, Chicago, IL

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Oct 22, 09:54 CDT

Investigating - We are investigating reports of service interruptions at the location.
Oct 21, 18:38 CDT

Detroit, MI - 10 Witherell St

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Oct 22, 09:54 CDT

Update - Customers may be experiencing service interruptions. Our team is working alongside our fiber partners to determine the cause of the interruption. At this time, we do not have an estimated time of repair but our next update will be provided by 12:00 PM EST on 10/22/25. We apologize for the inconvenience and appreciate your patience and understanding in the matter. To stay informed with the latest news, please click 'Subscribe.'
Oct 21, 16:05 CDT

Investigating - We are investigating reports of service interruptions at the location.
Oct 21, 05:52 CDT

Detroit, MI - Maintenance 10/22

Completed - The scheduled maintenance has been completed.
Oct 22, 05:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 23:00 CDT

Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Oct 13, 07:39 CDT

Cleveland, OH Maintenance | Pt. 2

Completed - The scheduled maintenance has been completed.
Oct 22, 05:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 23:00 CDT

Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Sep 26, 14:46 CDT

Oct 21, 2025

Detroit, MI - 329 Holbrook Street

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Oct 21, 18:48 CDT

Identified - We have been notified of a power outage in your area. Local Power Utility has not yet provided an estimated time for resolution.
Oct 21, 16:04 CDT

300 Riverfront Dr, Detroit MI

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Oct 21, 07:30 CDT

Update - Customers may be experiencing service interruptions. Our team is working alongside our fiber partners to locate and repair damaged fiber components. The primary damage has been repaired but a secondary fiber cut was discovered. Splicing efforts are still ongoing, due to the complexity of the incident, our next status update will be provided by 12:00 PM EST on 10/21. We apologize for the inconvenience and appreciate your patience and understanding in the matter. To stay informed with the latest news, please click 'Subscribe.'
Oct 20, 18:21 CDT

Identified - Customers may be experiencing service interruptions. Our team is working alongside our fiber partners to locate and repair damaged fiber components. Splicing efforts are still ongoing, due to the complexity of the incident, our next status update will be provided by 12:00 PM EST on 10/21. We apologize for the inconvenience and appreciate your patience and understanding in the matter. To stay informed with the latest news, please click 'Subscribe.'
Oct 20, 11:02 CDT

Update - Customers may be experiencing service interruptions. Our team is working alongside our fiber partners to locate and repair damaged fiber components. Splicing efforts are still ongoing, due to the complexity of the incident our next status update will be provided by 12:00 PM EST on 10/20. We apologize for the inconvenience and appreciate your patience and understanding in the matter. To stay informed with the latest news, please click 'Subscribe.'
Oct 18, 13:39 CDT

Update - Customers may be experiencing service interruptions. Our team is working alongside our fiber partners to locate and repair damaged fiber components. At this time, we do not have an estimated time of repair but our next update will be provided by 12:00 PM EST on 10/18/25. We apologize for the inconvenience and appreciate your patience and understanding in the matter. To stay informed with the latest news, please click 'Subscribe.'
Oct 17, 20:29 CDT

Update - We are continuing to investigate this issue.
Oct 17, 08:56 CDT

Investigating - We are currently investigating this issue.
Oct 17, 08:55 CDT

Detroit, MI - Maintenance 10/21

Completed - The scheduled maintenance has been completed.
Oct 21, 05:01 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 23:00 CDT

Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Oct 13, 07:39 CDT

Cleveland, OH Maintenance

Completed - The scheduled maintenance has been completed.
Oct 21, 05:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 23:00 CDT

Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Sep 26, 14:44 CDT

Oct 20, 2025

Atlanta, GA - 198 Ponce De Leon Avenue Northeast

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Oct 20, 18:17 CDT

Investigating - We are investigating reports of service interruptions at the location.
Oct 20, 14:48 CDT

All Systems Operational

About This Site

Scheduled Maintenance

Sunrise, FL - 4001 North Pine Island Road Nov `17`, `2025` `23:00` - Nov `18`, `2025` `05:00` CST

Past Incidents

All Systems Operational

About This Site

Scheduled Maintenance

Sunrise, FL - 4001 North Pine Island Road Nov 17, 2025 23:00 - Nov 18, 2025 05:00 CST

Past Incidents

Sunrise, FL - 4001 North Pine Island Road Nov `17`, `2025` `23:00` - Nov `18`, `2025` `05:00` CST