Detroit, MI - 2514 Woodward Ave.| 2542 Woodward Ave.| 42 Adelaide St.
Update - We are currently experiencing intermittent connectivity issues. Our fiber technicians are actively working to isolate the root cause, which is suspected to be fiber damage located offsite along the path to the data center. We sincerely apologize for the inconvenience and appreciate your patience as we work diligently to restore full service. An estimated time of repair has not been provided at this time, the next status update will be provided 10:00 PM EST. To receive real-time updates, please click "Subscribe".
Sep 18, 2025 - 15:33 CDT
Update - Customers may be experiencing intermittent connectivity. Our technicians have been dispatched and have identified the issue as a fiber cut caused by construction in the area. The majority of repairs have been completed, and we are continuing work to ensure all customer connections are restored. We will provide additional updates by 8PM Eastern.
Sep 17, 2025 - 15:05 CDT
Update - Customers may be experiencing intermittent connectivity. Our technicians have been dispatched and have identified the issue as a fiber cut caused by construction in the area. The majority of repairs have been completed, and we are continuing work to ensure all customer connections are restored. We will provide additional updates by 12 PM Eastern.
Sep 17, 2025 - 07:39 CDT
Update - Customers may be experiencing intermittent connectivity. Our technicians have been dispatched and have identified the issue as a fiber cut caused by construction in the area. Some repairs have been completed, and we are continuing work to ensure all customer connections are restored. We will provide additional updates by 8PM Eastern.
Sep 16, 2025 - 12:14 CDT
Update - Customers may be experiencing intermittent connectivity. Our technicians have been dispatched and have identified the issue as a fiber cut caused by construction in the area. Some repairs have been completed, and we are working to ensure all customer connections are restored. We will provide additional updates by 12 PM Eastern.
Sep 16, 2025 - 09:13 CDT
Identified - Customers may be experiencing intermittent connectivity. Our technicians have been dispatched and have identified the issue as a fiber cut caused by construction in the area. We have engaged our service partners to repair the cut and will be working through the night to complete the repairs ASAP. We will provide additional updates by 8AM Eastern.
Sep 15, 2025 - 18:57 CDT
Update - Customers may be experiencing intermittent connectivity. Our technicians have been dispatched and have identified the issue as a fiber cut caused by construction in the area. We have engaged our service partners to repair the cut and will provide additional updates by 8PM Eastern.
Sep 15, 2025 - 16:06 CDT
Investigating - Some Detroit, Michigan, customers may be experiencing connectivity issues. Our Team is currently investigating.
Sep 15, 2025 - 12:18 CDT
Detroit, MI - 28 & 35 West Grand River Avenue
Update - Some customers may be experiencing intermittent connectivity at this time. Our service partners are actively troubleshooting the issue at the data center. We sincerely apologize for the inconvenience and appreciate your patience as we work to resolve the matter. At this time we are pending an estimated time of repair, the next status update will be shared by 10:00 PM EST. To stay informed with the latest updates, please click "Subscribe".
Sep 18, 2025 - 16:02 CDT
Update - Customers may be experiencing intermittent connectivity. Our technicians have been dispatched and have identified the issue as a fiber cut caused by construction in the area. The majority of repairs have been completed, and we are continuing work to ensure all customer connections are restored. We will provide additional updates by 8PM Eastern.
Sep 17, 2025 - 15:05 CDT
Update - Customers may be experiencing intermittent connectivity. Our technicians have been dispatched and have identified the issue as a fiber cut caused by construction in the area. The majority of repairs have been completed, and we are continuing work to ensure all customer connections are restored. We will provide additional updates by 12 PM Eastern.
Sep 17, 2025 - 07:40 CDT
Update - Customers may be experiencing intermittent connectivity. Our technicians have been dispatched and have identified the issue as a fiber cut caused by construction in the area. Some repairs have been completed, and we are working to ensure all customer connections are restored. We will provide additional updates by 12 PM Eastern.
Sep 16, 2025 - 09:36 CDT
Identified - Customers may be experiencing intermittent connectivity. Our technicians have been dispatched and have identified the issue as a fiber cut caused by construction in the area. We have engaged our service partners to repair the cut and will provide additional updates by 8PM Eastern.
Sep 15, 2025 - 16:06 CDT
Investigating - We are investigating reports of service interruptions at the location.
Sep 15, 2025 - 09:46 CDT
901 West Madison Street, Chicago, IL
Investigating - We are investigating reports of service interruptions at the location.
Sep 18, 2025 - 15:46 CDT
Detroit, MI - 111 Cadillac Square
Identified - Customers may be experiencing intermittent connectivity. Our technicians have been dispatched and have identified the issue as a fiber cut caused by construction in the area. We have engaged our service partners to repair the cut and will provide additional updates by 8PM Eastern.
Sep 18, 2025 - 12:38 CDT
Investigating - We are investigating reports of service interruptions at the location.
Sep 17, 2025 - 16:26 CDT

About This Site

Welcome to the Zentro Network Status Page. Stay informed about real-time service updates and performance across our network. To receive notifications on any specific service issues affecting your building, please click "Subscribe."

Zentro Network Operational
Zentro Internet Operational
Zentro DNS Servers Operational
Zentro Websites Operational
Zentrointernet.com Operational
Zentro Customer Portal ? Operational
Zentro DirecTV Operational
DirecTV Satellite Operational
DirecTV Stream Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Detroit, MI | Maintenance Pt. 4 Sep 18, 2025 23:00 - Sep 19, 2025 05:00 CDT

A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Posted on Sep 04, 2025 - 09:34 CDT

4001 N Pine Island Rd, FL Sep 21, 2025 01:00-02:00 CDT

A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Posted on Sep 05, 2025 - 10:47 CDT

Detroit, MI | Maintenance Pt. 5 Sep 22, 2025 23:00 - Sep 23, 2025 05:00 CDT

A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Posted on Sep 17, 2025 - 17:48 CDT

Detroit, MI | Maintenance Pt. 6 Sep 23, 2025 23:00 - Sep 24, 2025 05:00 CDT

A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Posted on Sep 17, 2025 - 17:50 CDT

Illinois - 101 S. Main St. in Lombard, 464 Glenwood Ave. in Glen Ellyn, 926 Maple Ave. in Downers Grove Sep 24, 2025 22:00 - Sep 25, 2025 14:00 CDT

A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Posted on Aug 19, 2025 - 07:36 CDT

Detroit, MI | Maintenance Pt. 7 Sep 24, 2025 23:00 - Sep 25, 2025 05:00 CDT

A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Posted on Sep 17, 2025 - 17:51 CDT
Sep 18, 2025
535 North Michigan Avenue, Chicago, IL
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Sep 18, 15:48 CDT
Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 11AM
Sep 18, 00:14 CDT
Investigating - We are investigating reports of service interruptions at the location.
Sep 17, 17:47 CDT
345 East Wacker Drive, 435 N. Michigan Ave, 455 East Waterside Drive, 474 & 500 North Lake Shore Drive, Chicago IL
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Sep 18, 05:27 CDT
Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is to be determined.
Sep 17, 15:24 CDT
Update - We are continuing to investigate this issue.
Sep 17, 04:16 CDT
Investigating - We are investigating reports of service interruptions at these locations.
Sep 16, 23:09 CDT
Detroit, MI | Maintenance Pt. 3
Completed - The scheduled maintenance has been completed.
Sep 18, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 23:00 CDT
Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Sep 4, 09:32 CDT
Sep 17, 2025
330 N. Clinton St., 320 N. Clinton St. and 315 N. Jefferson St. in Chicago, IL
Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Sep 17, 13:09 CDT
Investigating - We are investigating reports of local power issues impacting service.
Sep 17, 10:30 CDT
3150 North Sheffield Avenue, Chicago, IL
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Sep 17, 12:40 CDT
Investigating - We are investigating reports of service interruptions at the location.
Sep 17, 07:10 CDT
700 West Van Buren Street, Chicago, IL
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Sep 17, 10:24 CDT
Investigating - We are investigating reports of service interruptions at the location.
Sep 17, 07:00 CDT
530 Tech Center Dr, Columbus, OH
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Sep 17, 07:04 CDT
Investigating - We are investigating reports of service interruptions at the location.
Sep 16, 14:53 CDT
Gainesville, GA - 1701 Dawsonville Highway
Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Sep 17, 07:04 CDT
Identified - We have been notified of a power outage in your area. Local Power Utility has not provided an estimated time for resolution.
Sep 16, 15:53 CDT
Detroit, MI | Maintenance Pt. 2
Completed - The scheduled maintenance has been completed.
Sep 17, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 23:00 CDT
Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Sep 4, 09:17 CDT
Sep 16, 2025
758 North Broadway, Milwaukee, WI
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Sep 16, 17:03 CDT
Investigating - We are investigating reports of service interruptions at the location.
Sep 15, 16:52 CDT
345 East Wacker Drive, 435 N. Michigan Ave, 455 East Waterside Drive, 474 & 500 North Lake Shore Drive, 4311 N. Sheridan Rd, Chicago IL
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Sep 16, 17:03 CDT
Monitoring - Service has been restored. Our Team is monitoring the connection.
Sep 16, 09:59 CDT
Investigating - We are investigating reports of service interruptions at these locations.
Sep 16, 06:41 CDT
Detroit, MI
Completed - The scheduled maintenance has been completed.
Sep 16, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 23:00 CDT
Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Sep 2, 18:27 CDT
345 East Wacker Drive, 455 East Waterside Drive, 474&500 North Lake Shore Drive, Chicago IL
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Sep 16, 04:07 CDT
Update - We are continuing to investigate this issue.
Sep 16, 00:15 CDT
Update - We are continuing to investigate this issue.
Sep 15, 23:35 CDT
Investigating - We are investigating reports of service interruptions at the location.
Sep 15, 23:05 CDT
Sep 15, 2025
345 East Wacker Drive, 435 N. Michigan Ave, 474/500 North Lake Shore Drive, Chicago IL
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Sep 15, 09:46 CDT
Investigating - We are investigating reports of service interruptions at these locations.
Sep 15, 05:23 CDT
Sep 14, 2025
1339D - Chicago, IL - 1339 N. Dearborn St.
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Sep 14, 11:56 CDT
Identified - Customers may be experiencing intermittent connectivity. Technicians looking to be dispatched to address the issue.
Sep 14, 09:20 CDT
Sep 13, 2025
2233 - Chicago, IL - 2233 W. 79th St.
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Sep 13, 16:53 CDT
Update - We have been notified of a power outage in your area. Local Power Utility has not provided an estimated time for resolution at this time
Sep 13, 13:19 CDT
Identified - We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 9/13/2025, 11:45 AM CDT
Sep 13, 11:04 CDT
Detroit, MI - 4240 Cass Ave
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Sep 13, 16:52 CDT
Investigating - We are investigating reports of service interruptions at the location.
Sep 12, 19:45 CDT
WI-2624H - Milwaukee, WI - 2630 N. Hackett Ave.
Resolved - This incident has been resolved.
Sep 13, 09:59 CDT
Identified - We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 9/13/2025, 10:00 AM CDT-
We Energies
Sep 13, 09:46 CDT
[IMPACTED LOCATIONS]
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Sep 13, 09:54 CDT
Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 2pm.
Sep 13, 09:50 CDT
[IMAPCTED LOCATIONS]
Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Sep 13, 09:45 CDT
Identified - We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 9/13/2025, 10:00 AM CDT-We Energies
Sep 13, 08:33 CDT
Sep 12, 2025
Detroit, MI - 64 Watson Street and 200's Erskine Street
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Sep 12, 16:21 CDT
Update - Customers may continue to experience intermittent connectivity. Fiber splicing will be conducted on-site with dedicated contractors on 9/12. We apologize for the inconvenience caused by service disruptions. To stay up to date with the latest updates, please click 'Subscribe'.
Sep 12, 10:26 CDT
Update - Customers may continue to experience intermittent connectivity. Fiber splicing will be conducted on-site with dedicated contractors between 12:00AM-6:00 AM on 9/12. We apologize for the inconvenience caused by service disruptions. To stay up to date with the latest updates, please click 'Subscribe'.
Sep 11, 15:09 CDT
Update - Customers may continue to experience intermittent connectivity, our team is coordinating with contractors for an emergency maintenance to repair damaged fiber. We apologize for the inconvenience, our team is working diligently to repair components. To stay up to date with the latest updates, please click 'Subscribe'.
Sep 11, 14:34 CDT
Update - Customers may be experiencing intermittent connectivity. Technicians have been dispatched and have identified the cause of the issue. We are working with our service partners to complete the necessary repairs. We do not currently have an estimated time for repair. We apologize for the inconvenience and appreciate your patience as we work diligently on the issue.
Sep 11, 13:08 CDT
Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched and have identified the cause of the issue. We are working with our service partners to complete the necessary repairs. We do not currently have an estimated time for repair. We apologize for the inconvenience and appreciate your patience as we work diligently on the issue.
Sep 7, 09:48 CDT
Investigating - We are investigating reports of service interruptions at the location.
Sep 4, 13:04 CDT
Vernon Hills, IL - 555 E. Townline Rd. & 555 Lakeview Parkway - Second Maintenance
Completed - The scheduled maintenance has been completed.
Sep 12, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 22:00 CDT
Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Sep 2, 08:31 CDT
Sep 11, 2025
Chicago, IL - 1647 W. Addison St.
Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Sep 11, 13:20 CDT
Identified - We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 7:00 PM.
Sep 11, 12:24 CDT
Vernon Hills, IL - 555 E. Townline Rd. & 555 Lakeview Parkway
Completed - The scheduled maintenance has been completed.
Sep 11, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 22:00 CDT
Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Sep 2, 08:29 CDT
Chicago, IL - 100 East 14th Street
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Sep 11, 02:15 CDT
Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 2AM CST
Sep 10, 23:17 CDT
Investigating - We are investigating reports of service interruptions at the location.
Sep 10, 23:04 CDT
Sep 10, 2025
Cleveland, OH - Maintenance Pt. 2
Completed - The scheduled maintenance has been completed.
Sep 10, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 23:00 CDT
Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Aug 28, 15:09 CDT
Sep 9, 2025
Detroit, MI - 444 W Willis St
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Sep 9, 19:11 CDT
Update - Customers may be experiencing intermittent connectivity. Technicians identified the cause of the issue as a fiber cut. We are continuing to work with our service partners to complete the necessary repairs. We do not currently have an estimated time for repair. We apologize for the inconvenience and appreciate your patience as we work diligently on the issue.
Sep 9, 16:06 CDT
Update - Customers may be experiencing intermittent connectivity. Technicians have been dispatched and have identified the cause of the issue. We are working with our service partners to complete the necessary repairs. We do not currently have an estimated time for repair. We apologize for the inconvenience and appreciate your patience as we work diligently on the issue.
Sep 8, 16:26 CDT
Identified - Customers may be experiencing intermittent connectivity. Our teams have arranged for on-site equipment access for Monday morning, 9/8. The next update will be provided by 12:00 P.M. EDT tomorrow. We apologize for the inconvenience and appreciate your patience as we work diligently on the issue.
Sep 7, 10:47 CDT
Investigating - We are investigating reports of service interruptions at the location.
Sep 6, 18:07 CDT
2323 and 2245 W. Pershing Rd., 7601 S Kostner, 5943 S. Central Ave., 3158 S. Kolin Ave., and 4630 W. 55th St. in Chicago
Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Sep 9, 15:19 CDT
Investigating - We are investigating reports of service interruptions at the location.
Sep 9, 14:04 CDT
210 South Desplaines Street, Chicago, IL
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Sep 9, 12:35 CDT
Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 2:00 PM.
Sep 9, 10:20 CDT
Chicago, IL - 1235 S. Prairie Avenue
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Sep 9, 08:33 CDT
Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is to be determined.
Sep 8, 16:25 CDT
Investigating - We are investigating reports of service interruptions at the location.
Sep 8, 13:52 CDT
Chicago, IL - 111 W. Maple Street
Completed - The scheduled maintenance has been completed.
Sep 9, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 00:00 CDT
Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Sep 3, 07:34 CDT
Cleveland, OH
Completed - The scheduled maintenance has been completed.
Sep 9, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 23:01 CDT
Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Aug 28, 15:07 CDT
Richmond, VA
Completed - The scheduled maintenance has been completed.
Sep 9, 04:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 23:00 CDT
Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Aug 13, 14:20 CDT
Sep 8, 2025
Chicago, IL - 175 E. Delaware Place
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Sep 8, 13:50 CDT
Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 11:00 AM CDT.
Sep 8, 07:20 CDT
Chicago, IL - 1965 & 1961 N. Milwaukee Avenue
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Sep 8, 13:49 CDT
Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 4:00 PM CDT.
Sep 8, 11:46 CDT
Investigating - We are investigating reports of service interruptions at the location.
Sep 8, 07:17 CDT
Sep 7, 2025
Chicago, IL - 1858 W. Chicago Ave, 500 N. Damen Ave, and 649 N. Wolcott Avenue
Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Sep 7, 17:40 CDT
Identified - We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 4:30 PM CDT.
Sep 7, 14:22 CDT
Sep 6, 2025
550 West Fulton Street, Chicago, IL
Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Sep 6, 13:20 CDT
Identified - We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 12:45pm.
Sep 6, 11:55 CDT
320 N. Clinton St.- Chicago,IL
Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Sep 6, 13:03 CDT
Identified - We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 12:45pm.
Sep 6, 11:54 CDT
330 North Clinton Street, Chicago, IL
Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Sep 6, 13:03 CDT
Identified - We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 12:45pm.
Sep 6, 11:36 CDT
333 North Jefferson Street, Chicago, IL
Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Sep 6, 13:02 CDT
Identified - We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 12:45pm.
Sep 6, 11:35 CDT
315 North Jefferson Street, Chicago, IL
Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Sep 6, 13:02 CDT
Identified - We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 12:45pm.
Sep 6, 11:34 CDT
330 N. Jefferson St.- Chicago, IL
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Sep 6, 13:02 CDT
Identified - We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 12:45pm.
Sep 6, 11:33 CDT
165 North Desplaines Street, Chicago, IL
Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Sep 6, 11:53 CDT
Identified - We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 12:45pm.
Sep 6, 11:34 CDT
Sep 5, 2025
175 E Delaware, Chicago, IL
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Sep 5, 13:51 CDT
Identified - The issue has been identified and a fix is being implemented.
Sep 5, 09:20 CDT
Sep 4, 2025
1339 North Dearborn Street, Chicago, IL
Completed - The scheduled maintenance has been completed.
Sep 4, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 18:00 CDT
Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Sep 4, 09:14 CDT
659 West Randolph Street, Chicago, IL
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Sep 4, 19:00 CDT
Identified - We have identified a DirecTV Outage at the location. Technicians have been dispatched to resolve the connection. Estimated time to repair 6:00 PM CST.
Sep 4, 12:09 CDT
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