Update - Our Team, with our Partners, have identified the service interruption is caused by a fiber line being damaged impacting service in the region. We are working with our Partners to repair the damaged fiber. The current Estimated Time to Repair is 12:00 AM 11/21/24
Nov 20, 2024 - 17:04 CST
Update - Our Team, with our Partners, have identified the service interruption is caused by a fiber line being damaged impacting service in the region. We are working with our Partners to repair the damaged fiber. There is currently no Estimated Time to Repair. Our next update will occur at 8PM CT
Nov 20, 2024 - 14:59 CST
Identified - Our Team, with our Partners, have identified the service interruption is caused by a fiber line being damaged impacting service in the region. We are working with our Partners to repair the damaged fiber. There is currently no Estimated Time to Repair. Our next update will occur at 2PM
Nov 20, 2024 - 12:19 CST
Investigating - We are currently investigating this issue.
Nov 20, 2024 - 10:21 CST
Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 2:00pm CT
Nov 20, 2024 - 10:21 CST