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Investigating - We are investigating reports of service interruptions at the location.
Nov 07, 2025 - 13:03 CST
Nov 07, 2025 - 13:03 CST
Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 5:00 PM local time.
Nov 07, 2025 - 10:11 CST
Nov 07, 2025 - 10:11 CST
Investigating - We are investigating reports of service interruptions at the location.
Nov 06, 2025 - 13:11 CST
Nov 06, 2025 - 13:11 CST
About This Site
Welcome to the Zentro Network Status Page. Stay informed about real-time service updates and performance across our network. To receive notifications on any specific service issues affecting your building, please click "Subscribe."
Zentro Network
Operational
Zentro Internet
Operational
Zentro DNS Servers
Operational
Zentro Websites
Operational
Zentrointernet.com
Operational
Zentro Customer Portal
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Operational
Zentro DirecTV
Operational
DirecTV Satellite
Operational
DirecTV Stream
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Sunrise, FL - 4001 North Pine Island Road Nov 17, 2025 23:00 - Nov 18, 2025 05:00 CST
A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Posted on Oct 08, 2025 - 08:27 CDT
Posted on Oct 08, 2025 - 08:27 CDT
Past Incidents
Nov 7, 2025
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 7, 10:09 CST
Nov 7, 10:09 CST
Investigating -
We are investigating reports of service interruptions at the location.
Nov 6, 11:36 CST
Nov 6, 11:36 CST
Completed -
The scheduled maintenance has been completed.
Nov 7, 05:00 CST
Nov 7, 05:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 23:00 CST
Nov 6, 23:00 CST
Scheduled -
A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Nov 5, 11:39 CST
Nov 5, 11:39 CST
Nov 6, 2025
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 6, 17:12 CST
Nov 6, 17:12 CST
Monitoring -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 5, 17:42 CST
Nov 5, 17:42 CST
Identified -
Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is to be determined.
Nov 5, 11:45 CST
Nov 5, 11:45 CST
Investigating -
We are investigating reports of service interruptions at the location.
Nov 4, 23:31 CST
Nov 4, 23:31 CST
Completed -
The scheduled maintenance has been completed.
Nov 6, 05:00 CST
Nov 6, 05:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 23:00 CST
Nov 5, 23:00 CST
Scheduled -
A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Nov 5, 11:39 CST
Nov 5, 11:39 CST
Nov 5, 2025
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 5, 10:37 CST
Nov 5, 10:37 CST
Investigating -
We are investigating reports of service interruptions at the location.
Nov 5, 03:52 CST
Nov 5, 03:52 CST
Completed -
The scheduled maintenance has been completed.
Nov 5, 06:00 CST
Nov 5, 06:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 01:00 CST
Nov 5, 01:00 CST
Scheduled -
A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Nov 5, 00:50 CST
Nov 5, 00:50 CST
Nov 4, 2025
Nov 3, 2025
Completed -
The scheduled maintenance has been completed.
Nov 3, 17:00 CST
Nov 3, 17:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 11:00 CST
Nov 3, 11:00 CST
Scheduled -
A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Oct 29, 07:16 CDT
Oct 29, 07:16 CDT
Completed -
The scheduled maintenance has been completed.
Nov 3, 05:00 CST
Nov 3, 05:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 22:30 CST
Nov 2, 22:30 CST
Scheduled -
A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Oct 29, 07:12 CDT
Oct 29, 07:12 CDT
Nov 2, 2025
Nov 1, 2025
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 1, 18:34 CDT
Nov 1, 18:34 CDT
Investigating -
We are investigating reports of service interruptions at the location.
Nov 1, 18:22 CDT
Nov 1, 18:22 CDT
Oct 31, 2025
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Oct 31, 17:12 CDT
Oct 31, 17:12 CDT
Investigating -
We are investigating reports of service interruptions at the location.
Oct 31, 11:51 CDT
Oct 31, 11:51 CDT
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Oct 31, 17:11 CDT
Oct 31, 17:11 CDT
Investigating -
We are investigating reports of service interruptions at the location.
Oct 31, 12:48 CDT
Oct 31, 12:48 CDT
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Oct 31, 16:49 CDT
Oct 31, 16:49 CDT
Update -
Some customers may experience service disruptions. Our network team is working diligently to isolate and stabilize network connectivity for impacted customers. On-site technicians are continuing to troubleshoot. Our next update will be provided by 5:00 PM EST on 10/31. We appreciate your patience and understanding in the matter. To stay informed, please click 'Subscribe'.
Oct 31, 13:54 CDT
Oct 31, 13:54 CDT
Update -
Some customers may experience service disruptions. Our network team is working diligently to isolate and stabilize network connectivity for impacted customers. Our next update will be provided by 1:00 PM EST on 10/31. We appreciate your patience and understanding in the matter. To stay informed, please click 'Subscribe'.
Oct 30, 18:48 CDT
Oct 30, 18:48 CDT
Identified -
Some customers may experience service disruptions. Our technicians are on-site investigating impacted components. At this time, we are pending an estimated time of repair. Our next update will be provided by 6:00 PM EST. We appreciate your patience and understanding in the matter. To stay informed, please click 'Subscribe'.
Oct 30, 13:22 CDT
Oct 30, 13:22 CDT
Investigating -
We are investigating reports of service interruptions at the location.
Oct 29, 16:51 CDT
Oct 29, 16:51 CDT
Oct 30, 2025
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Oct 30, 19:52 CDT
Oct 30, 19:52 CDT
Investigating -
We are investigating reports of service interruptions at the location.
Oct 30, 07:05 CDT
Oct 30, 07:05 CDT
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Oct 30, 13:19 CDT
Oct 30, 13:19 CDT
Investigating -
We are investigating reports of service interruptions at the location.
Oct 30, 06:10 CDT
Oct 30, 06:10 CDT
Completed -
The scheduled maintenance has been completed.
Oct 30, 05:00 CDT
Oct 30, 05:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 23:00 CDT
Oct 29, 23:00 CDT
Scheduled -
A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Oct 15, 12:26 CDT
Oct 15, 12:26 CDT
Oct 29, 2025
Completed -
The scheduled maintenance has been completed.
Oct 29, 20:06 CDT
Oct 29, 20:06 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 14:06 CDT
Oct 29, 14:06 CDT
Scheduled -
A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Oct 17, 14:07 CDT
Oct 17, 14:07 CDT
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Oct 29, 13:08 CDT
Oct 29, 13:08 CDT
Identified -
Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 3:00 PM EST.
Oct 29, 12:29 CDT
Oct 29, 12:29 CDT
Investigating -
We are investigating reports of service interruptions at the location.
Oct 29, 07:22 CDT
Oct 29, 07:22 CDT
Completed -
The scheduled maintenance has been completed.
Oct 29, 05:00 CDT
Oct 29, 05:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 23:00 CDT
Oct 28, 23:00 CDT
Scheduled -
A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Oct 17, 14:06 CDT
Oct 17, 14:06 CDT
Completed -
The scheduled maintenance has been completed.
Oct 29, 05:00 CDT
Oct 29, 05:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 23:01 CDT
Oct 28, 23:01 CDT
Scheduled -
A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Oct 15, 12:23 CDT
Oct 15, 12:23 CDT
Oct 28, 2025
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Oct 28, 11:07 CDT
Oct 28, 11:07 CDT
Investigating -
We are investigating reports of local power issues impacting service.
Oct 27, 10:34 CDT
Oct 27, 10:34 CDT
Completed -
The scheduled maintenance has been completed.
Oct 28, 05:01 CDT
Oct 28, 05:01 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 23:01 CDT
Oct 27, 23:01 CDT
Scheduled -
A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Oct 17, 14:05 CDT
Oct 17, 14:05 CDT
Completed -
The scheduled maintenance has been completed.
Oct 28, 05:00 CDT
Oct 28, 05:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 23:00 CDT
Oct 27, 23:00 CDT
Scheduled -
A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Oct 15, 12:20 CDT
Oct 15, 12:20 CDT
Oct 27, 2025
Oct 26, 2025
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Oct 26, 13:17 CDT
Oct 26, 13:17 CDT
Investigating -
We are investigating reports of service interruptions at the location.
Oct 26, 08:15 CDT
Oct 26, 08:15 CDT
Oct 25, 2025
Completed -
The scheduled maintenance has been completed.
Oct 25, 18:00 CDT
Oct 25, 18:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 10:00 CDT
Oct 25, 10:00 CDT
Scheduled -
A Planned Maintenance is scheduled. Service may be impacted during this time due to local electrical work on the property. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Oct 23, 14:56 CDT
Oct 23, 14:56 CDT
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Oct 25, 15:00 CDT
Oct 25, 15:00 CDT
Identified -
Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 12:00 PM CST.
Oct 25, 09:19 CDT
Oct 25, 09:19 CDT
Investigating -
We are investigating reports of service interruptions at the location.
Oct 25, 08:48 CDT
Oct 25, 08:48 CDT
Oct 24, 2025
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Oct 24, 16:53 CDT
Oct 24, 16:53 CDT
Investigating -
We are investigating reports of service interruptions at the location.
Oct 24, 14:33 CDT
Oct 24, 14:33 CDT
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Oct 24, 16:50 CDT
Oct 24, 16:50 CDT
Update -
We are currently experiencing a partial outage affecting some customers. Our service partners have identified the failed component, the replacement part is anticipated to be delivered tomorrow morning. Our estimated time of repair is 5:00 PM EST on 10/24/2025.
We sincerely apologize for the inconvenience and appreciate your patience and understanding. To stay informed with the latest updates, please click 'Subscribe'.
Oct 24, 12:26 CDT
We sincerely apologize for the inconvenience and appreciate your patience and understanding. To stay informed with the latest updates, please click 'Subscribe'.
Oct 24, 12:26 CDT
Update -
We are currently experiencing a partial outage affecting some customers. Our service partners have identified the failed component, the replacement part is anticipated to be delivered tomorrow morning. Our estimated time of repair is 12:00 PM EST on 10/24/2025.
We sincerely apologize for the inconvenience and appreciate your patience and understanding. To stay informed with the latest updates, please click 'Subscribe'.
Oct 23, 12:39 CDT
We sincerely apologize for the inconvenience and appreciate your patience and understanding. To stay informed with the latest updates, please click 'Subscribe'.
Oct 23, 12:39 CDT
Identified -
We are currently experiencing a partial outage affecting some customers. Our service partners will be on-site tomorrow morning to continue troubleshooting. The next update will be provided by 1:00 PM EST on 10/23.
We sincerely apologize for the inconvenience and appreciate your patience and understanding. To stay informed with the latest updates, please click 'Subscribe'.
Oct 22, 19:23 CDT
We sincerely apologize for the inconvenience and appreciate your patience and understanding. To stay informed with the latest updates, please click 'Subscribe'.
Oct 22, 19:23 CDT
Investigating -
We are investigating reports of service interruptions at the location.
Oct 22, 13:46 CDT
Oct 22, 13:46 CDT
Completed -
The scheduled maintenance has been completed.
Oct 24, 05:00 CDT
Oct 24, 05:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 23:00 CDT
Oct 23, 23:00 CDT
Scheduled -
A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Oct 13, 07:42 CDT
Oct 13, 07:42 CDT