Visit our support site.
Identified - Some customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. We appreciate your patience as we work to resolve the issue as soon as possible.
Nov 21, 2025 - 21:20 CST
Nov 21, 2025 - 21:20 CST
Investigating - We are currently investigating this issue.
Nov 21, 2025 - 15:34 CST
Nov 21, 2025 - 15:34 CST
Identified - We have been notified of a power outage in your area. Local Power Utility has not provided an estimated time of repair at this time.
Nov 21, 2025 - 13:42 CST
Nov 21, 2025 - 13:42 CST
Investigating - We are investigating reports of service interruptions at the location.
Nov 21, 2025 - 11:38 CST
Nov 21, 2025 - 11:38 CST
Investigating - We are investigating reports of service interruptions at the location.
Nov 21, 2025 - 13:41 CST
Nov 21, 2025 - 13:41 CST
Investigating - We are investigating reports of service interruptions at the location.
Nov 21, 2025 - 13:39 CST
Nov 21, 2025 - 13:39 CST
Investigating - We are investigating reports of service interruptions at the location.
Nov 21, 2025 - 11:32 CST
Nov 21, 2025 - 11:32 CST
Investigating - We are investigating reports of service interruptions at the location.
Nov 20, 2025 - 14:48 CST
Nov 20, 2025 - 14:48 CST
Investigating - We are investigating reports of service interruptions at the location.
Nov 20, 2025 - 12:57 CST
Nov 20, 2025 - 12:57 CST
About This Site
Welcome to the Zentro Network Status Page. Stay informed about real-time service updates and performance across our network. To receive notifications on any specific service issues affecting your building, please click "Subscribe."
Zentro Network
Operational
Zentro Internet
Operational
Zentro DNS Servers
Operational
Zentro Websites
Operational
Zentrointernet.com
Operational
Zentro Customer Portal
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Operational
Zentro DirecTV
Operational
DirecTV Satellite
Operational
DirecTV Stream
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
500 W. Superior St. - Chicago, IL | Maintenance Dec 2, 2025 01:00-06:00 CST
A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Posted on Nov 21, 2025 - 13:50 CST
Posted on Nov 21, 2025 - 13:50 CST
500 W. Superior St. - Chicago, IL | Maintenance Pt. 2 Dec 4, 2025 01:00-06:00 CST
A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Posted on Nov 21, 2025 - 13:51 CST
Posted on Nov 21, 2025 - 13:51 CST
4001 N Pine Island Rd. - Sunrise, FL | Maintenance Dec 4, 2025 23:00 - Dec 5, 2025 05:00 CST
A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Posted on Nov 21, 2025 - 13:55 CST
Posted on Nov 21, 2025 - 13:55 CST
Past Incidents
Nov 21, 2025
Resolved -
This incident has been resolved.
Nov 21, 11:48 CST
Nov 21, 11:48 CST
Identified -
The issue has been identified and a fix is being implemented.
Nov 21, 10:58 CST
Nov 21, 10:58 CST
Investigating -
We are currently investigating this issue.
Nov 21, 10:37 CST
Nov 21, 10:37 CST
Nov 20, 2025
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 20, 11:47 CST
Nov 20, 11:47 CST
Monitoring -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 19, 22:20 CST
Nov 19, 22:20 CST
Investigating -
We are investigating reports of service interruptions at the location.
Nov 19, 18:58 CST
Nov 19, 18:58 CST
Resolved -
This incident has been resolved.
Nov 20, 11:28 CST
Nov 20, 11:28 CST
Monitoring -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 19, 18:44 CST
Nov 19, 18:44 CST
Investigating -
We are investigating reports of service interruptions at the location.
Nov 19, 15:02 CST
Nov 19, 15:02 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 20, 06:38 CST
Nov 20, 06:38 CST
Investigating -
We are investigating reports of service interruptions at the location.
Nov 19, 18:25 CST
Nov 19, 18:25 CST
Completed -
The scheduled maintenance has been completed.
Nov 20, 06:00 CST
Nov 20, 06:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 00:00 CST
Nov 20, 00:00 CST
Scheduled -
A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Nov 10, 17:48 CST
Nov 10, 17:48 CST
Completed -
The scheduled maintenance has been completed.
Nov 20, 05:00 CST
Nov 20, 05:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 23:00 CST
Nov 19, 23:00 CST
Scheduled -
A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Nov 19, 12:37 CST
Nov 19, 12:37 CST
Nov 19, 2025
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 19, 18:16 CST
Nov 19, 18:16 CST
Investigating -
We are investigating reports of service interruptions at the location.
Nov 19, 11:58 CST
Nov 19, 11:58 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 19, 16:30 CST
Nov 19, 16:30 CST
Investigating -
We are investigating reports of service interruptions at the location.
Nov 19, 14:26 CST
Nov 19, 14:26 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 19, 13:10 CST
Nov 19, 13:10 CST
Identified -
Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 1:00 PM local time.
Nov 19, 10:14 CST
Nov 19, 10:14 CST
Investigating -
We are investigating reports of service interruptions at the location.
Nov 18, 19:44 CST
Nov 18, 19:44 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 19, 10:24 CST
Nov 19, 10:24 CST
Identified -
We have identified an issue impacting your service. Our team is moving quickly to resolve the issue. Estimated Time to Repair is currently not determined.
Nov 19, 08:40 CST
Nov 19, 08:40 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 19, 10:17 CST
Nov 19, 10:17 CST
Update -
We are continuing to investigate reports of service interruptions at the location. Please expect the next update by 11:00 AM EST tomorrow, 11/19. We appreciate your patience and apologize for the inconvenience as we work to resolve the issue as soon as possible.
Nov 18, 16:35 CST
Nov 18, 16:35 CST
Investigating -
We are investigating reports of service interruptions at the location.
Nov 18, 14:57 CST
Nov 18, 14:57 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 19, 08:43 CST
Nov 19, 08:43 CST
Identified -
We are continuing to investigate the issue as our technicians work to restore service. We apologize for the inconvenience. The next update will be provided by 10:00 A.M. PST.
Nov 19, 00:56 CST
Nov 19, 00:56 CST
Investigating -
We are investigating reports of service interruptions at the location.
Nov 18, 17:55 CST
Nov 18, 17:55 CST
Completed -
The scheduled maintenance has been completed.
Nov 19, 07:00 CST
Nov 19, 07:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 01:00 CST
Nov 19, 01:00 CST
Scheduled -
A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Nov 10, 17:48 CST
Nov 10, 17:48 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 19, 00:52 CST
Nov 19, 00:52 CST
Investigating -
We are investigating reports of service interruptions at the location.
Nov 18, 17:56 CST
Nov 18, 17:56 CST
Nov 18, 2025
Resolved -
Service has since been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 18, 16:30 CST
Nov 18, 16:30 CST
Investigating -
We are investigating reports of service interruptions at the location.
Nov 17, 21:44 CST
Nov 17, 21:44 CST
Resolved -
Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 18, 13:45 CST
Nov 18, 13:45 CST
Identified -
The incident has been isolated to local electrical issues impacting our networking equipment. Our team is coordinating repair efforts with property management. To stay informed with the latest updates, please click 'Subscribe'.
Nov 14, 14:52 CST
Nov 14, 14:52 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 18, 13:44 CST
Nov 18, 13:44 CST
Investigating -
We are investigating reports of service interruptions at the location.
Nov 17, 13:23 CST
Nov 17, 13:23 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 18, 13:22 CST
Nov 18, 13:22 CST
Investigating -
We are investigating reports of service interruptions at the location.
Nov 18, 09:14 CST
Nov 18, 09:14 CST
Completed -
The scheduled maintenance has been completed.
Nov 18, 07:00 CST
Nov 18, 07:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 01:00 CST
Nov 18, 01:00 CST
Scheduled -
A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Nov 10, 17:47 CST
Nov 10, 17:47 CST
Completed -
The scheduled maintenance has been completed.
Nov 18, 05:00 CST
Nov 18, 05:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 23:00 CST
Nov 17, 23:00 CST
Scheduled -
A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Oct 8, 08:27 CDT
Oct 8, 08:27 CDT
Nov 17, 2025
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 17, 16:41 CST
Nov 17, 16:41 CST
Identified -
Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is to be determined.
Nov 17, 12:33 CST
Nov 17, 12:33 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 17, 16:40 CST
Nov 17, 16:40 CST
Identified -
Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is to be determined.
Nov 17, 12:35 CST
Nov 17, 12:35 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 17, 16:39 CST
Nov 17, 16:39 CST
Update -
Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 5:00 PM local time.
Nov 17, 13:06 CST
Nov 17, 13:06 CST
Identified -
Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is to be determined.
Nov 17, 12:47 CST
Nov 17, 12:47 CST
Investigating -
We are investigating reports of service interruptions at the location.
Nov 17, 05:39 CST
Nov 17, 05:39 CST
Completed -
The scheduled maintenance has been completed.
Nov 17, 07:00 CST
Nov 17, 07:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 01:00 CST
Nov 17, 01:00 CST
Scheduled -
A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Nov 10, 17:47 CST
Nov 10, 17:47 CST
Nov 16, 2025
No incidents reported.
Nov 15, 2025
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 15, 13:01 CST
Nov 15, 13:01 CST
Monitoring -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 14, 20:49 CST
Nov 14, 20:49 CST
Investigating -
We are investigating reports of service interruptions at the location.
Nov 14, 17:27 CST
Nov 14, 17:27 CST
Nov 14, 2025
Resolved -
Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 14, 20:48 CST
Nov 14, 20:48 CST
Investigating -
We are investigating reports of service interruptions at the location.
Nov 14, 14:56 CST
Nov 14, 14:56 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 14, 20:47 CST
Nov 14, 20:47 CST
Investigating -
We are investigating reports of service interruptions at the location.
Nov 14, 14:50 CST
Nov 14, 14:50 CST
Completed -
The scheduled maintenance has been completed.
Nov 14, 18:00 CST
Nov 14, 18:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 10:00 CST
Nov 14, 10:00 CST
Scheduled -
A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Nov 10, 17:52 CST
Nov 10, 17:52 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 14, 13:19 CST
Nov 14, 13:19 CST
Investigating -
We are investigating reports of service interruptions at the location.
Nov 13, 21:32 CST
Nov 13, 21:32 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 14, 12:37 CST
Nov 14, 12:37 CST
Identified -
We have identified an issue impacting your service. Our team is moving quickly to resolve the issue. There is currently no Estimated Time to Repair.
Nov 14, 07:56 CST
Nov 14, 07:56 CST
Completed -
The scheduled maintenance has been completed.
Nov 14, 06:00 CST
Nov 14, 06:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 22:00 CST
Nov 13, 22:00 CST
Scheduled -
A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Nov 10, 17:43 CST
Nov 10, 17:43 CST
Nov 13, 2025
Resolved -
Service has been restored. Our Team is monitoring the connection. A planned maintenance is now undergoing, our estimated time of completion is no later than 6:00 AM EST. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 13, 21:33 CST
Nov 13, 21:33 CST
Identified -
Customers in the Detroit area may be impacted by services outages in the region. Our technicians are on-site working to isolate and repair impacted components. At this time we are pending an estimated time of repair as we await further details from our technicians. Next updated to be provided by 11:00 PM EST. We appreciate your patience and understanding in the matter. To stay informed with the latest news please click 'Subscribe'.
Nov 13, 20:53 CST
Nov 13, 20:53 CST
Investigating -
We are investigating reports of service interruptions at the location.
Nov 13, 18:51 CST
Nov 13, 18:51 CST
Completed -
The scheduled maintenance has been completed.
Nov 13, 18:00 CST
Nov 13, 18:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 10:00 CST
Nov 13, 10:00 CST
Scheduled -
A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Nov 10, 17:52 CST
Nov 10, 17:52 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 13, 15:17 CST
Nov 13, 15:17 CST
Investigating -
We are currently investigating this issue.
Nov 13, 08:35 CST
Nov 13, 08:35 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 13, 15:16 CST
Nov 13, 15:16 CST
Investigating -
We are investigating reports of service interruptions at the location.
Nov 12, 23:32 CST
Nov 12, 23:32 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 13, 15:15 CST
Nov 13, 15:15 CST
Identified -
We have been notified of a power outage in your area impacting networking components. Local Power Utility has an estimated time for resolution by 2:30 PM CST. To stay up to date with the latest news, please click 'Subscribe'.
Nov 13, 13:16 CST
Nov 13, 13:16 CST
Investigating -
We are investigating reports of service interruptions at the location.
Nov 13, 12:55 CST
Nov 13, 12:55 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 13, 15:15 CST
Nov 13, 15:15 CST
Investigating -
We are investigating reports of service interruptions at the location.
Nov 13, 07:02 CST
Nov 13, 07:02 CST
Completed -
The scheduled maintenance has been completed.
Nov 13, 07:00 CST
Nov 13, 07:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 01:00 CST
Nov 13, 01:00 CST
Scheduled -
A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Nov 10, 17:43 CST
Nov 10, 17:43 CST
Completed -
The scheduled maintenance has been completed.
Nov 13, 05:00 CST
Nov 13, 05:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 23:00 CST
Nov 12, 23:00 CST
Scheduled -
A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Nov 10, 10:00 CST
Nov 10, 10:00 CST
Nov 12, 2025
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 12, 18:54 CST
Nov 12, 18:54 CST
Identified -
Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is to be determined.
Nov 11, 13:04 CST
Nov 11, 13:04 CST
Investigating -
We are investigating reports of service interruptions at the location.
Nov 11, 08:23 CST
Nov 11, 08:23 CST
Completed -
The scheduled maintenance has been completed.
Nov 12, 18:00 CST
Nov 12, 18:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 10:00 CST
Nov 12, 10:00 CST
Scheduled -
A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Nov 10, 17:51 CST
Nov 10, 17:51 CST
Completed -
The scheduled maintenance has been completed.
Nov 12, 10:00 CST
Nov 12, 10:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 08:00 CST
Nov 12, 08:00 CST
Scheduled -
A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Nov 10, 17:41 CST
Nov 10, 17:41 CST
Completed -
The scheduled maintenance has been completed.
Nov 12, 07:00 CST
Nov 12, 07:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 01:00 CST
Nov 12, 01:00 CST
Scheduled -
A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Nov 10, 17:42 CST
Nov 10, 17:42 CST
Completed -
The scheduled maintenance has been completed.
Nov 12, 05:00 CST
Nov 12, 05:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 23:00 CST
Nov 11, 23:00 CST
Scheduled -
A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Nov 10, 09:59 CST
Nov 10, 09:59 CST
Nov 11, 2025
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 11, 16:50 CST
Nov 11, 16:50 CST
Investigating -
We are investigating reports of service interruptions at the location.
Nov 11, 13:03 CST
Nov 11, 13:03 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 11, 10:19 CST
Nov 11, 10:19 CST
Investigating -
We are investigating reports of service interruptions at the location.
Nov 11, 05:30 CST
Nov 11, 05:30 CST
Resolved -
Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 11, 07:23 CST
Nov 11, 07:23 CST
Identified -
Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 9:00 PM Central.
Nov 10, 16:47 CST
Nov 10, 16:47 CST
Completed -
The scheduled maintenance has been completed.
Nov 11, 05:00 CST
Nov 11, 05:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 23:00 CST
Nov 10, 23:00 CST
Scheduled -
A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Nov 10, 09:58 CST
Nov 10, 09:58 CST
Completed -
The scheduled maintenance has been completed.
Nov 11, 04:00 CST
Nov 11, 04:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 22:00 CST
Nov 10, 22:00 CST
Scheduled -
A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Nov 10, 17:59 CST
Nov 10, 17:59 CST
Nov 10, 2025
Resolved -
Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 10, 12:26 CST
Nov 10, 12:26 CST
Identified -
We have been notified of a power outage in your area. Local Power Utility has not provided resolution time yet.
Nov 10, 06:43 CST
Nov 10, 06:43 CST
Investigating -
We are investigating reports of service interruptions at the location.
Nov 10, 00:56 CST
Nov 10, 00:56 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 10, 06:39 CST
Nov 10, 06:39 CST
Update -
We are continuing to investigate this issue.
Nov 10, 06:38 CST
Nov 10, 06:38 CST
Investigating -
We are investigating reports of service interruptions at the location.
Nov 10, 00:57 CST
Nov 10, 00:57 CST
Nov 9, 2025
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 9, 17:51 CST
Nov 9, 17:51 CST
Investigating -
We are investigating reports of service interruptions at the location.
Nov 9, 13:05 CST
Nov 9, 13:05 CST
Nov 8, 2025
Resolved -
This incident has been resolved.
Nov 8, 13:09 CST
Nov 8, 13:09 CST
Identified -
We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 5pm.
Nov 8, 08:51 CST
Nov 8, 08:51 CST
Resolved -
This incident has been resolved.
Nov 8, 13:09 CST
Nov 8, 13:09 CST
Identified -
We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 5pm
Nov 8, 08:51 CST
Nov 8, 08:51 CST
Resolved -
This incident has been resolved.
Nov 8, 13:08 CST
Nov 8, 13:08 CST
Identified -
We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 5pm
Nov 8, 08:50 CST
Nov 8, 08:50 CST
Resolved -
This incident has been resolved.
Nov 8, 13:08 CST
Nov 8, 13:08 CST
Identified -
We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 5pm
Nov 8, 08:49 CST
Nov 8, 08:49 CST
Resolved -
This incident has been resolved.
Nov 8, 13:08 CST
Nov 8, 13:08 CST
Identified -
We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 5pm.
Nov 8, 08:48 CST
Nov 8, 08:48 CST
Resolved -
This incident has been resolved.
Nov 8, 09:05 CST
Nov 8, 09:05 CST
Identified -
Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 5:00 PM local time.
Nov 7, 10:11 CST
Nov 7, 10:11 CST
Investigating -
We are investigating reports of service interruptions at the location.
Nov 6, 13:11 CST
Nov 6, 13:11 CST
Resolved -
This incident has been resolved.
Nov 8, 09:04 CST
Nov 8, 09:04 CST
Investigating -
We are investigating reports of service interruptions at the location.
Nov 7, 13:03 CST
Nov 7, 13:03 CST
Nov 7, 2025
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 7, 10:09 CST
Nov 7, 10:09 CST
Investigating -
We are investigating reports of service interruptions at the location.
Nov 6, 11:36 CST
Nov 6, 11:36 CST
Completed -
The scheduled maintenance has been completed.
Nov 7, 05:00 CST
Nov 7, 05:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 23:00 CST
Nov 6, 23:00 CST
Scheduled -
A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Nov 5, 11:39 CST
Nov 5, 11:39 CST