Zentro Status

Jul 4, 2025

No incidents reported today.

Jul 3, 2025

5316 South Dorchester Avenue, Chicago, IL

Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jul 3, 23:48 CDT

Update - We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 11:45 PM CST.
Jul 3, 16:33 CDT

Identified - We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 11:45 PM CST.
Jul 3, 16:33 CDT

Sands at Saint Lucie in Fort Pierce FL

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jul 3, 13:49 CDT

Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 2:00 PM.
Jul 3, 10:41 CDT

Jul 2, 2025

1315 Adams Street, Nashville, TN

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jul 2, 19:36 CDT

Monitoring - A fix has been implemented. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jul 2, 10:29 CDT

Investigating - We are investigating reports of service interruptions at the location.
Jul 1, 12:52 CDT

Chicago, IL - 166 N. Aberdeen St.

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jul 2, 19:10 CDT

Investigating - We are investigating reports of service interruptions at the location.
Jul 2, 18:44 CDT

30 East Roosevelt Road, Chicago, IL

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jul 2, 18:58 CDT

Investigating - We are investigating reports of service interruptions at the location.
Jul 2, 17:27 CDT

Chicago, IL - 650 W. Wayman Street, 711 W. Grand Avenue, and 630 W. Lake Street

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jul 2, 14:54 CDT

Investigating - We are investigating reports of service interruptions at the location.
Jul 2, 14:47 CDT

Apopka, FL - 1851 Peak Circle

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jul 2, 13:13 CDT

Monitoring - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue.
Jul 2, 12:17 CDT

Investigating - We are investigating reports of service interruptions at the location.
Jul 2, 12:10 CDT

2134 West Iowa Street, Chicago, IL

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jul 2, 13:13 CDT

Investigating - We are investigating reports of service interruptions at the location.
Jul 2, 10:16 CDT

Chicago, IL - 720 West Randolph Street

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jul 2, 10:06 CDT

Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is TBD.
Jul 2, 09:38 CDT

Investigating - We are investigating reports of service interruptions at the location.
Jul 2, 07:37 CDT

Chicago, IL - 71 West Hubbard Street

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jul 2, 10:06 CDT

Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is TBD.
Jul 2, 09:33 CDT

Investigating - We are investigating reports of service interruptions at the location.
Jul 2, 07:25 CDT

Jul 1, 2025

Jun 30, 2025

Detroit, MI - 28 W Grand River Ave

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 30, 17:13 CDT

Update - Customers may be experiencing intermittent connectivity. Technicians are still working to gain access to the property, our updated estimated time of repair is by end of day on 6/30. We apologize for the inconvenience as we are working diligently to repair impacted fiber components. To stay in the loop, please click 'Subscribe' for the latest updates.
Jun 30, 10:32 CDT

Update - Customers may be experiencing intermittent connectivity. Technicians are still working to gain access to the property, our updated estimated time of repair is 12:00 PM EST 6/30. We apologize for the inconvenience as we are working diligently to repair impacted fiber components. To stay in the loop, please click 'Subscribe' for the latest updates.
Jun 28, 12:59 CDT

Update - Customers may be experiencing intermittent connectivity. Technicians are working with the property to gain access and continue repairs, next update will be provided 1:00 PM EST on 6/28. We apologize for the inconvenience as we are working diligently to repair impacted fiber components. To stay in the loop, please click 'Subscribe' for the latest updates.
Jun 27, 23:05 CDT

Update - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue and are working rapidly to repair damaged fiber components. Our estimated time to repair is 12:00PM EST on 6/27. We apologize for the inconvenience, to stay in the loop for updates please click 'Subscribe'.
Jun 26, 21:01 CDT

Update - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue and are working rapidly to repair damaged fiber components. Our estimated time to repair is 8:00 PM EST. We apologize for the inconvenience, to stay in the loop for updates please click 'Subscribe'.
Jun 26, 12:40 CDT

Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue and are working rapidly to pinpoint the location of damaged components. Once located, our technicians will evaluate an estimated time of repair. We apologize for the inconvenience, to stay in the loop for updates please click 'Subscribe'.
Jun 25, 13:42 CDT

Investigating - We are investigating reports of service interruptions at the location.
Jun 25, 11:36 CDT

Apopka, FL - 1851 Peak Circle | Building 2

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 30, 16:53 CDT

Update - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 4:00 PM local time.
Jun 30, 12:08 CDT

Update - Customers may be experiencing intermittent connectivity. Technicians are working diligently to restore services, next update to be provided at 12:00 PM EST on 6/29. We sincerely apologize for the inconvenience, to stay up to date with the latest developments please click 'Subscribe'.
Jun 28, 18:37 CDT

Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 7pm EST
Jun 28, 15:16 CDT

Investigating - We are investigating reports of service interruptions at the location.
Jun 28, 13:07 CDT

932 West Pleasant Street and 835 Lake Street in Oak Park, IL

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 30, 16:51 CDT

Investigating - We are investigating reports of service interruptions at the location.
Jun 30, 14:28 CDT

Chicago, IL-2134 West Iowa Street

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 30, 13:29 CDT

Update - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 5:00 PM.
Jun 30, 12:06 CDT

Identified - The issue has been identified as related to a power outage in the area. ETR 11:30 am
Jun 30, 10:26 CDT

Milwaukee, WI - 1515 N. Van Buren St.

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 30, 10:22 CDT

Investigating - We are investigating reports of service interruptions at the location.
Jun 30, 08:49 CDT

Shadow Ridge

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 30, 08:55 CDT

Investigating - We are investigating reports of service interruptions at the location.
Jun 28, 19:50 CDT

Jun 29, 2025

Gainesville, GA - 2100 Saint Thomas Dr. SW.

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 29, 16:06 CDT

Update - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 4:00 PM EST on 6/29.
Jun 28, 19:15 CDT

Update - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 10:00 PM EST.
Jun 28, 18:31 CDT

Update - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue and are currently working with our team to resolve root cause of outage
Jun 28, 15:20 CDT

Identified - We have been notified of a power outage in your area. Local Power Utility has not provided an estimated time of resolution at this time. To stay up to date, please click 'Subscribe' to stay in the loop.
Jun 27, 19:11 CDT

Renew Sugar Hill

Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 29, 09:03 CDT

Monitoring - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 28, 20:08 CDT

Jun 28, 2025

Unresolved incident: 1701 Dawsonville Highway, Gainesville, GA.

Jun 27, 2025

8150 SW 72nd, 8250 SW 72nd, and 8255 SW 72nd in Miami Florida

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 27, 20:06 CDT

Investigating - We are investigating reports of service interruptions at the location.
Jun 27, 12:55 CDT

Chicago, IL - 200 W. Grand Ave. & 360 West Erie Street

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 27, 19:59 CDT

Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 7:30 PM CST.
Jun 27, 16:23 CDT

Chicago, IL - 1121 N. Ashland Ave.

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 27, 14:46 CDT

Investigating - We are investigating reports of service interruptions at the location.
Jun 27, 10:04 CDT

6414 N. Newgard Ave. Chicago IL

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 27, 11:34 CDT

Investigating - We are investigating reports of service interruptions at the location.
Jun 26, 17:50 CDT

Jun 26, 2025

Apopka, FL - 1851 Peak Circle

Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 26, 17:43 CDT

Monitoring - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 26, 16:49 CDT

Investigating - We are investigating reports of service interruptions at the location.
Jun 26, 13:28 CDT

1717 South Michigan Avenue, Chicago, IL

Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 26, 15:30 CDT

Investigating - We are investigating reports of service interruptions at the location.
Jun 26, 10:32 CDT

3401 West Ogden, Chicago, IL

Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 26, 15:29 CDT

Investigating - We are investigating reports of service interruptions at the location.
Jun 26, 12:42 CDT

505 North McClurg Court, Chicago, IL

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 26, 11:54 CDT

Investigating - We are investigating reports of service interruptions at the location.
Jun 25, 14:01 CDT

198 Ponce De Leon Avenue Northeast, Atlanta, GA

Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 26, 11:41 CDT

Update - We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 8:00 PM.
Jun 26, 11:19 CDT

Identified - We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 8:00 PM EST.
Jun 25, 16:12 CDT

Investigating - We are investigating reports of service interruptions at the location.
Jun 25, 15:49 CDT

1163 West Peachtree St NE, Atlanta, Georgia

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 26, 10:07 CDT

Investigating - We are investigating reports of service interruptions at the location.
Jun 25, 15:50 CDT

Jun 25, 2025

17 South 17th Street, Richmond, VA

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 25, 16:59 CDT

Update - We have been notified of a power outage in your area. Local Power Utility has an updated estimated time for resolution by 12:00 AM EST.
Jun 25, 16:14 CDT

Identified - We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 9:00 PM.
Jun 25, 13:51 CDT

Chicago, IL - 25 E. Washington St.

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 25, 16:32 CDT

Investigating - We are investigating reports of local power issues impacting service.
Jun 25, 11:51 CDT

Chicago, IL - 8 E. Randolph St. & 111 N. Lake Shore

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 25, 16:32 CDT

Investigating - We are investigating reports of local power issues impacting service.
Jun 25, 11:51 CDT

Sands at Saint Lucie | Building 19 & 20

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 25, 16:12 CDT

Investigating - We are investigating reports of service interruptions at the location.
Jun 25, 13:48 CDT

Chicago, IL - 70 W. Huron St.

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 25, 13:23 CDT

Monitoring - A fix has been implemented, and we are monitoring the results. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 25, 11:18 CDT

Investigating - We are investigating reports of service interruptions at the location.
Jun 25, 09:44 CDT

1650 Riverwoods Drive, Melrose Park, IL

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 25, 08:03 CDT

Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 9:00AM.
Jun 25, 06:31 CDT

Investigating - We are investigating reports of service interruptions at the location.
Jun 25, 05:04 CDT

2626 Peachtree Road, Atlanta, GA

Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 25, 03:10 CDT

Investigating - We are investigating reports of local power issues impacting service.
Jun 25, 00:16 CDT

Jun 24, 2025

Cleveland, OH - 10555 Euclid Ave.

Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 24, 17:39 CDT

Update - We have been notified of a power outage in your area. Local Power Utility has not provided an estimated time for resolution.
Jun 24, 16:40 CDT

Identified - We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 5:00 PM.
Jun 24, 12:18 CDT

Chicago, IL - 1640 E. 50th St.

Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 24, 17:38 CDT

Investigating - We are investigating reports of local power issues impacting service.
Jun 24, 14:55 CDT

2135 Hubbard St, 2024 Hubbard St and 512 W Grand Blvd. Detroit MI

Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 24, 16:40 CDT

Investigating - We are investigating reports of local power issues impacting service.
Jun 24, 15:02 CDT

Apopka, FL - 1851 Peak Circle

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 24, 15:34 CDT

Identified - Customers may be experiencing intermittent connectivity. Estimated time to resolution is 6:00PM CST
Jun 24, 01:38 CDT

Investigating - We are investigating reports of service interruptions at the location.
Jun 23, 12:56 CDT

1720 N. Marshfield Ave., 1757 N. Paulina St., 1520 W. North Ave., 1811 W. North Avenue, Chicago, IL

Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 24, 15:04 CDT

Identified - We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 11:30 PM.
Jun 24, 13:26 CDT

Investigating - We are investigating reports of service interruptions at the location.
Jun 24, 12:55 CDT

Chicago, IL - 77 E. Walton St.

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 24, 12:14 CDT

Investigating - We are investigating reports of service interruptions at the location.
Jun 24, 10:47 CDT

Westerville, OH - 5300 Oak Passage Dr

Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 24, 06:26 CDT

Investigating - We are investigating reports of local power issues impacting service.
Jun 24, 05:08 CDT

Jun 23, 2025

Richmond area in Virginia

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 23, 17:13 CDT

Investigating - We are investigating reports of service interruptions at the location.
Jun 23, 13:33 CDT

Cleveland, OH - 10555 Euclid Ave.

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 23, 16:33 CDT

Investigating - We are investigating reports of local power issues impacting service.
Jun 23, 15:13 CDT

Lakewood, OH - 18915 Detroit Extension

Resolved - This incident has been resolved.
Jun 23, 13:29 CDT

Identified - We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 5:00pm
Jun 23, 12:27 CDT

4417 South Indiana, Chicago, IL

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 23, 13:16 CDT

Investigating - We are investigating reports of service interruptions at the location.
Jun 23, 12:13 CDT

Chicago, IL - 505 North McClurg Court

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 23, 12:55 CDT

Update - We are investigating reports of service interruptions at the location.
Jun 23, 07:11 CDT

Investigating - We are currently investigating this issue.
Jun 23, 07:11 CDT

Chicago. IL- 1735 Division St

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 23, 11:28 CDT

Investigating - We are currently investigating this issue.
Jun 23, 09:21 CDT

Chicago, IL-1205 N. Damen Ave.

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 23, 11:28 CDT

Investigating - We are currently investigating this issue.
Jun 23, 09:24 CDT

Chicago, IL - 1611 West Division Street & 1026 N. Milwaukee Ave.

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 23, 11:28 CDT

Identified - We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 10:30 AM CDT.
Jun 23, 09:03 CDT

Detroit, MI - 4417 2nd Ave

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 23, 10:14 CDT

Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. We will have more updates available soon.
Jun 23, 07:18 CDT

Chicago, IL - 4417 South Indiana

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 23, 10:14 CDT

Update - We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 10:15 AM CDT.
Jun 23, 09:02 CDT

Identified - We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 8:15 AM CDT.
Jun 23, 07:42 CDT

Investigating - We are investigating reports of service interruptions at the location.
Jun 23, 07:13 CDT

Jun 22, 2025

Chicago, IL - 325 W. Fullerton Pkwy.

Resolved - This incident has been resolved.
Jun 22, 16:45 CDT

Identified - We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 11:45 PM CDT.
Jun 22, 15:32 CDT

Investigating - We are investigating reports of service interruptions at the location.
Jun 22, 12:58 CDT

Chicago, IL - 1629 S. Prairie Ave.

Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 22, 12:45 CDT

Update - We have been notified of a power outage in your area. At this time the Local Power Utility has not provided an estimated time for resolution.
Jun 22, 08:53 CDT

Update - We are continuing to work on a fix for this issue.
Jun 22, 08:53 CDT

Identified - We have been notified of a power outage in your area. At this time the Local Power Utility has not provided an estimated time for resolution.
Jun 22, 08:25 CDT

Chicago, IL - 1811 S. Prairie Ave.

Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 22, 12:45 CDT

Update - We have been notified of a power outage in your area. At this time the Local Power Utility has not provided an estimated time for resolution.
Jun 22, 08:53 CDT

Identified - We have been notified of a power outage in your area. At this time the Local Power Utility has not provided an estimated time for resolution.
Jun 22, 08:27 CDT

Jun 21, 2025

Chicago, IL - 7109 S. Bennett Ave.

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 21, 20:43 CDT

Identified - We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 11:45 PM CST.
Jun 21, 19:23 CDT

Chicago, IL - 350 W. Belden Ave.

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 21, 20:42 CDT

Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 8:30 CST.
Jun 21, 19:34 CDT

OH-2222D - 2222 Detroit Avenue, Cleveland, OH

Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 21, 19:31 CDT

Identified - We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 4pm.
Jun 21, 10:23 CDT

: OH-1500D - 1500 Detroit Avenue, Cleveland, OH

Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 21, 19:30 CDT

Identified - We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 4pm
Jun 21, 10:24 CDT

Jun 20, 2025

Detroit, MI - 444 W Willis St

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 20, 17:41 CDT

Update - Customers may be experiencing intermittent connectivity. The fiber break has been located and technicians are assessing damages, we are currently pending an estimated time of repair. Next update to be provided at 7:00 PM EST. We apologize for the inconvenience, to stay in the loop please click 'Subscribe' to receive notifications with the latest developments.
Jun 20, 15:56 CDT

Update - Customers may be experiencing intermittent connectivity. Our team is working diligently to restore services. Estimated time to resolution has been updated to 5:30 PM EST on 6/20. We apologize for the inconvenience, to stay in the loop please click 'Subscribe' to receive notifications with the latest developments.
Jun 20, 12:22 CDT

Update - Customers may be experiencing intermittent connectivity. Our team is working diligently to restore services. Estimated time to resolution has been updated to 12:00 PM EST on 6/20. We apologize for the inconvenience, to stay in the loop please click 'Subscribe' to receive notifications with the latest developments.
Jun 19, 19:45 CDT

Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 2pm
Jun 19, 11:49 CDT

Apopka, FL - 1851 Peak Circle

Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 20, 15:28 CDT

Identified - We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 5:00 PM EST.
Jun 20, 13:38 CDT

Investigating - We are investigating reports of service interruptions at the location.
Jun 20, 13:20 CDT

Fort Pierce, Florida - 2750 South US Highway 1

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 20, 15:11 CDT

Update - Customers in buildings 19 & 20 may continue to experience intermittent connectivity. Our technicians have provided an ETR of 5:00 PM EST 6/20 as components were impacted further than previously anticipated. We apologize for the inconvenience, for up to date news please click 'Subscribe' to stay in the loop with the latest updates!
Jun 19, 19:28 CDT

Update - Customers may be experiencing intermittent connectivity. Our team is working diligently to restore services, updated estimated time of repair is 5:00 PM EST on 6/19. We apologize for the inconvenience, for up to date news please click 'Subscribe' to stay in the loop with the latest updates!
Jun 18, 12:44 CDT

Update - Customers may be experiencing intermittent connectivity. Our team is working diligently to restore services, estimated time of repair is 12:00 PM EST on 6/18. We apologize for the inconvenience, for up to date news please click 'Subscribe' to stay in the loop with the latest updates!
Jun 17, 20:47 CDT

Identified - The issue has been identified, and a fix is being implemented. Customer from building 19 & 20 are currently impacted. ETR 5pm
Jun 17, 14:52 CDT

Chicago, IL - 215 N. Peoria St.

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 20, 12:16 CDT

Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 12:00PM CST
Jun 20, 06:12 CDT

Investigating - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue.
Jun 19, 14:35 CDT

Apopka, FL - 1851 Peak Circle

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 20, 12:15 CDT

Investigating - We are investigating reports of service interruptions at the location.
Jun 20, 00:06 CDT

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