Zentro Status

Dec 13, 2025

No incidents reported today.

Dec 12, 2025

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 12, 19:30 CST

Investigating - We are investigating reports of service interruptions at the location.
Dec 12, 14:56 CST

645 W 9th St, Los Angeles, CA

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 12, 15:57 CST

Investigating - We are investigating reports of service interruptions at the location.
Dec 12, 11:32 CST

1022 Level Creek Rd, Sugar Hill, Georgia 30518

Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 12, 15:56 CST

Monitoring - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 12, 11:31 CST

Investigating - We are investigating reports of local power issues impacting service.
Dec 12, 07:43 CST

CA-4201V - 4201 Via Marina, Marina Del Rey, CA

Resolved - This incident has been resolved.
Dec 12, 11:29 CST

Update - We are continuing to work on a fix for this issue.
Dec 12, 11:29 CST

Identified - Customers may be experiencing intermittent connectivity. Our team is now investigating and working to resolve the outage as soon as possible
Dec 12, 11:16 CST

7231 Colchester CT, San Diego, CA

Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 12, 07:44 CST

Investigating - We are investigating reports of local power issues impacting service.
Dec 12, 04:04 CST

Dec 11, 2025

8 E. Randolph St. Chicago, IL

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 11, 14:30 CST

Investigating - We are investigating reports of service interruptions at the location.
Dec 11, 11:49 CST

MyPortal.ZentroInternet.com Outage

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 11, 10:23 CST

Identified - Customer Portal is currently experiencing an outage. Our team is working on restoring service.
Dec 11, 05:23 CST

Cypress, CA - 5155 Katella Avenue

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 11, 05:20 CST

Monitoring - A fix has been implemented and we are monitoring the results.
Dec 10, 17:04 CST

Investigating - We are investigating reports of service interruptions at the location.
Dec 9, 16:07 CST

4440 N. Wolcott Ave. Chicago IL

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 11, 00:11 CST

Investigating - We are investigating reports of local power issues impacting service.
Dec 10, 15:08 CST

Dec 10, 2025

2901 South Doctor Martin Luther King Junior Drive, Chicago, IL

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 10, 23:05 CST

Investigating - We are investigating reports of service interruptions at the location.
Dec 10, 15:09 CST

442 W Ocean Blvd, Long Beach, CA

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 10, 23:04 CST

Investigating - We are investigating reports of service interruptions at the location.
Dec 10, 20:12 CST

Long Beach, CA - 300 & 328 Pacific Avenue

Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 10, 18:11 CST

Identified - We have been notified of a power outage in your area. Local Power Utility has not provided an estimated time for resolution.
Dec 10, 07:14 CST

71 Garfield St Detroit MI

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 10, 17:20 CST

Investigating - We are investigating reports of service interruptions at the location.
Dec 10, 17:01 CST

Portland, OR - 4830 Northwest 162nd Terrace, 15971, 15959, 15978, and 16154 Northwest Hidalgo Lane

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 10, 17:04 CST

Identified - Customers may be experiencing intermittent connectivity. Technicians were dispatched to address the issue. Additional maintenance is required to restore service and is being addressed by our team. The next update will be provided by 12:00 P.M. PST tomorrow, 12/11. We apologize for the inconvenience and appreciate your patience as we work diligently on the issue. Please click "Subscribe" to be informed of the latest updates.
Dec 10, 15:07 CST

Update - Customers may be experiencing intermittent connectivity. Technicians were dispatched to address the issue. Additional maintenance is required to restore service and is being addressed by our team. The next update will be provided by 12:00 P.M. PST tomorrow, 12/10. We apologize for the inconvenience and appreciate your patience as we work diligently on the issue. Please click "Subscribe" to be informed of the latest updates.
Dec 9, 15:33 CST

Investigating - We are investigating reports of service interruptions at the location.
Dec 9, 11:16 CST

Chicago, IL - 1121 North Ashland Avenue

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 10, 14:59 CST

Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 5:00 PM CST.
Dec 10, 07:48 CST

Investigating - We are investigating reports of service interruptions at the location.
Dec 9, 16:06 CST

5736 South Stony Island Avenue, Chicago, IL

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 10, 12:34 CST

Investigating - We are investigating reports of local power issues impacting service.
Dec 10, 12:16 CST

Chicago, IL - 1140 North La Salle Dr. | 437 West Division St. | 511 West Division St. | 1315 N. North Branch St. | 4 East Elm St.

Completed - The scheduled maintenance has been completed.
Dec 10, 12:30 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 08:00 CST

Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Dec 3, 15:46 CST

3740 2nd Avenue, Detroit, MI

Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 10, 07:13 CST

Investigating - We are investigating reports of local power issues impacting service.
Dec 10, 02:44 CST

Los Angeles, CA - 7141 Santa Monica Boulevard

Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 10, 02:47 CST

Identified - We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 5:00 PM PST.
Dec 9, 16:10 CST

Los Angeles, CA - 1179 West 29th Street & 1157 West 28th Street.

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 10, 02:45 CST

Monitoring - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 9, 15:32 CST

Update - We have identified the cause of the issue and are working on implementing a fix.
Dec 9, 15:31 CST

Investigating - We are investigating reports of service interruptions at the location.
Dec 9, 11:19 CST

Dec 9, 2025

Chicago, IL - 5050 North Sheridan Road

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 9, 15:50 CST

Update - Customers may be experiencing intermittent connectivity. We continue to work with our network and engineering teams to resolve connection issues at this location. Estimated time to resolution is to be determined.
Dec 8, 15:45 CST

Identified - We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 10:30 AM Central.
Dec 8, 09:33 CST

Chicago, IL - 1134 & 1202 West Granville Avenue, 6414 North Newgard Avenue

Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 9, 06:52 CST

Update - We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 2:00 PM Central.
Dec 8, 11:20 CST

Identified - We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 11:00 AM CST.
Dec 8, 10:13 CST

Chicago, IL - 5858 North Broadway

Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 9, 06:51 CST

Update - We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 7:00 PM Central.
Dec 8, 15:48 CST

Update - We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 2:00 PM Central.
Dec 8, 11:20 CST

Identified - We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 1:00 PM Central.
Dec 8, 09:48 CST

Dec 8, 2025

Chicago, IL - 1122 West Catalpa Ave. & 5400 North Winthrop Ave

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 8, 15:30 CST

Update - We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 2:00 PM Central.
Dec 8, 11:19 CST

Update - We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 10:45 AM Central.
Dec 8, 10:25 CST

Identified - We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 1:00 PM Central.
Dec 8, 09:35 CST

Saginaw, TX - 1451 Beltmill Parkway

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 8, 13:36 CST

Investigating - We are investigating reports of service interruptions at the location.
Dec 7, 13:26 CST

Chicago, IL - 711 South Dearborn Street

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 8, 13:28 CST

Investigating - We are investigating reports of service interruptions at the location.
Dec 8, 07:28 CST

6149 North Broadway, Chicago, IL

Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 8, 08:57 CST

Identified - We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 5:00AM CST.
Dec 8, 03:52 CST

Chicago IL - 711 S Dearborn St.

Completed - The scheduled maintenance has been completed.
Dec 8, 05:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 02:30 CST

Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Dec 4, 12:34 CST

Chicago IL - 1635 W. Belmont Ave.

Completed - The scheduled maintenance has been completed.
Dec 8, 02:30 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 00:00 CST

Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Dec 4, 11:44 CST

Dec 7, 2025

Dec 6, 2025

3010 N Shadyvale St, Orange, CA

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 6, 11:47 CST

Investigating - We are investigating reports of service interruptions at the location.
Dec 5, 12:21 CST

Chicago IL - 166 North Aberdeen, 939 West Washington, 160 North Elizabeth, 180 North Ada, 210 North Aberdeen, 910 West Madison, 1114 West Carroll, and 225 North Elizabeth

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 6, 11:06 CST

Investigating - We are investigating reports of service interruptions at the location.
Dec 5, 14:57 CST

Dec 5, 2025

Lakewood, OH -18915 Detroit Extension

Completed - The scheduled maintenance has been completed.
Dec 5, 13:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 11:00 CST

Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Dec 4, 12:37 CST

Middletown, OH - 2691 & 2693 Towne Boulevard

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 5, 11:02 CST

Update - Customers may continue to experience service disruptions. Our team is working diligently to restore services, our current estimated time of resolution is 12/5/2025 at 6:00 PM EST. We apologize for delays and appreciate your patience and understanding in the matter. Our next update will be provided no later than 12:00 PM CST. To stay informed, please click 'Subscribe'
Dec 4, 15:23 CST

Identified - Customers may continue to experience service interruptions. Our team will be onsite tomorrow 12/4 due to inclement weather conditions. We apologize for delays and appreciate your patience and understanding in the matter. Our next update will be provided no later than 12:00 PM CST. To stay informed, please click 'Subscribe'
Dec 3, 20:40 CST

Investigating - We are investigating reports of service interruptions at the location.
Dec 2, 16:24 CST

810 S Spring St, Los Angeles, CA

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 5, 10:05 CST

Investigating - We are investigating reports of service interruptions at the location.
Dec 5, 06:24 CST

Chicago, IL - 1121 North Ashland Ave.,

Completed - The scheduled maintenance has been completed.
Dec 5, 07:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 05:00 CST

Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Dec 4, 11:41 CST

325 W Adams Blvd, Los Angeles, CA

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 5, 06:26 CST

Investigating - We are investigating reports of service interruptions at the location.
Dec 4, 18:40 CST

4001 N Pine Island Rd. - Sunrise, FL | Maintenance

Completed - The scheduled maintenance has been completed.
Dec 5, 05:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 23:00 CST

Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Nov 21, 13:55 CST

Chicago, IL - 500 W. Superior Ave.

Completed - The scheduled maintenance has been completed.
Dec 5, 05:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 01:00 CST

Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Dec 4, 11:35 CST

Dec 4, 2025

2111 West Caton Street, Chicago, IL

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 4, 18:31 CST

Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 4:00 PM.
Dec 4, 12:05 CST

Investigating - We are investigating reports of service interruptions at the location.
Dec 4, 10:47 CST

Milwaukee, WI - 840 N. 17th St.

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 4, 14:40 CST

Investigating - We are investigating reports of service interruptions at the location.
Dec 4, 13:23 CST

Chicago, IL - 1245 West Jackson Boulevard

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 4, 10:10 CST

Investigating - We are investigating reports of service interruptions at the location.
Dec 3, 09:58 CST

Completed - The scheduled maintenance has been completed.
Dec 4, 06:30 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 05:30 CST

Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Dec 3, 21:02 CST

Dec 3, 2025

Los Angeles, CA - 315 West 5th Street

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 3, 20:45 CST

Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 4 PM PST.
Dec 3, 14:19 CST

4201 Via Marina, Marina Del Rey, CA

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 3, 20:33 CST

Investigating - We are investigating reports of service interruptions at the location.
Dec 3, 14:59 CST

1118 West Fulton Market, Chicago, IL

Resolved - Service has been restored. Our Team is monitoring the connection. A follow-up maintenance will be scheduled to resolve lingering issues. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 3, 17:56 CST

Investigating - We are investigating reports of service interruptions at the location.
Dec 3, 14:39 CST

Los Angeles, CA - 411 South Normandie Avenue

Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 3, 15:53 CST

Investigating - We are investigating reports of service interruptions at the location.
Dec 3, 14:49 CST

Dec 2, 2025

Sands at St. Lucie - Fort Pierce, FL

Resolved - Service intermittency related to local power issues have been resolved and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 2, 20:07 CST

Investigating - We are investigating reports of service interruptions at the location.
Dec 2, 19:36 CST

500 W. Superior St. - Chicago, IL | Maintenance

Completed - The scheduled maintenance has been completed.
Dec 2, 06:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 01:00 CST

Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Nov 21, 13:50 CST

169 West Huron Street - Chicago, IL

Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 2, 04:47 CST

Identified - Customers may be experiencing intermittent connectivity due to local power issues affecting our equipment. Local Power Utility has provided an estimated time to resolution by 2 AM CST.
Dec 1, 21:52 CST

Dec 1, 2025

14126 Marquesas Way - Marina Del Rey, CA

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 1, 18:35 CST

Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is by the end of the day, Dec. 1st 2025.
Dec 1, 11:03 CST

Investigating - We are investigating reports of service interruptions at the location.
Nov 29, 15:08 CST

7215 District Ave. Lincolnwood, IL

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 1, 14:33 CST

Update - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 5:00 PM.
Dec 1, 10:13 CST

Identified - Customers may continue to experience service intermittency. Due to inclement weather, repair efforts will resume Monday 12/1. We apologize for the inconvenience and appreciate your patience and understanding in the matter. To stay up to date with the latest news, please click 'Subscribe'.
Nov 29, 12:36 CST

Update - We are continuing to investigate the issue and its suspected causes. We appreciate your patience and apologize for the inconvenience.
Nov 28, 16:52 CST

Investigating - We are investigating reports of service interruptions at the location.
Nov 26, 17:40 CST

Las Vegas, NV - 85 East Agate Avenue

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 1, 14:32 CST

Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is by 5:00 PM.
Dec 1, 12:10 CST

Investigating - We are investigating reports of service interruptions at the location.
Nov 30, 07:55 CST

MyPortal.ZentroInternet.com Outage

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 1, 14:31 CST

Identified - Customer Portal is currently experiencing an outage. Our team is working on restoring service.
Dec 1, 11:19 CST

Chicago, IL - 1600 South Prairie Avenue

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 1, 10:20 CST

Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 2:00 PM.
Dec 1, 10:11 CST

Update - Customers may be experiencing service intermittency. Repair efforts will resume Monday 12/1. We apologize for the inconvenience and appreciate your patience and understanding in the matter. To stay up to date with the latest news, please click 'Subscribe'.
Nov 30, 15:13 CST

Investigating - We are investigating reports of service interruptions at the location.
Nov 30, 07:58 CST

Marina Del Rey, CA - 4201 Via Marina

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 1, 06:58 CST

Investigating - We are investigating reports of service interruptions at the location.
Nov 30, 07:56 CST

Nov 30, 2025

Cleveland, OH - 10555 Euclid Avenue & 10510 Park Lane

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 30, 16:52 CST

Investigating - We are investigating reports of service interruptions at the location.
Nov 30, 15:14 CST

3010 North Shadyvale Street - Orange, CA

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 30, 08:00 CST

Monitoring - A fix for service issues has been implemented. Our Team is currently monitoring the connection.
Nov 28, 23:39 CST

Investigating - We are continuing to investigate reports of service interruptions at the location. We apologize for the inconvenience.
Nov 28, 16:32 CST

CA-13700M - 13700 Marina Pointe Dr, Marina Del Rey, CA

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 30, 07:52 CST

Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue.
Nov 29, 14:35 CST

2009 East Ivanhoe Place, Milwaukee, WI

Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 30, 07:51 CST

Identified - We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 8:30 PM.
Nov 29, 16:05 CST

Nov 29, 2025

4000 West Diversey Avenue, Chicago, IL

Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 29, 14:21 CST

Identified - We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 3:15 PM CST.
Nov 29, 12:25 CST

Investigating - We are investigating reports of service interruptions at the location.
Nov 29, 12:13 CST

1600 South Prairie Avenue, Chicago, IL

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 29, 14:00 CST

Investigating - We are investigating reports of service interruptions at the location.
Nov 29, 12:06 CST

2599 Church Avenue, Cleveland, OH

Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 29, 13:11 CST

Investigating - We are investigating reports of service interruptions at the location.
Nov 27, 20:36 CST

Chicago, IL - 5510 North Kenmore Avenue | 5423 North Winthrop Avenue

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 29, 13:08 CST

Investigating - We are investigating reports of service interruptions at the location.
Nov 27, 10:42 CST

50 Cahaba River Parc, Birmingham, AL

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 29, 13:05 CST

Investigating - We are investigating reports of service interruptions at the location.
Nov 27, 08:38 CST

14126 Marquesas Way, Marina Del Rey, CA

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 29, 13:04 CST

Update - Customers in building one may continue to experience service interruptions. Our technicians are working diligently to isolate and resolve the issue. Our next status update will be at 12:00 PM PST. We apologize for the inconvenience and appreciate your patience and understanding in the matter. To stay informed with the latest updates, please click 'Subscribe'.
Nov 27, 07:43 CST

Update - Customers may continue to experience service interruptions. Our technicians are working diligently to isolate and resolve the issue. Our next status update will be provided by 5:00 PM PST.
Nov 26, 16:11 CST

Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 2:00 PM local.
Nov 26, 11:42 CST

Investigating - We are investigating reports of service interruptions at the location.
Nov 25, 17:53 CST

About This Site

Scheduled Maintenance

7215 District Avenue, Lincolnwood, IL Dec `16`, `2025` `01:00`-`05:00` CST

300 West Division Street, Chicago, IL Dec `16`, `2025` `01:00`-`05:00` CST

1100 Park Creek Court - Gainesville, GA | Pt. 1 Dec `17`, `2025` `08:00`-`16:00` CST

1100 Park Creek Court - Gainesville, GA | Pt. 2 Dec `18`, `2025` `08:00`-`16:00` CST

1100 Park Creek Court - Gainesville, GA | Pt. 3 Dec `19`, `2025` `08:00`-`16:00` CST

Milwaukee, WI Dec `20`, `2025` `00:00` - Dec `22`, `2025` `00:00` CST

Past Incidents

About This Site

Scheduled Maintenance

7215 District Avenue, Lincolnwood, IL Dec 16, 2025 01:00-05:00 CST

300 West Division Street, Chicago, IL Dec 16, 2025 01:00-05:00 CST

1100 Park Creek Court - Gainesville, GA | Pt. 1 Dec 17, 2025 08:00-16:00 CST

1100 Park Creek Court - Gainesville, GA | Pt. 2 Dec 18, 2025 08:00-16:00 CST

1100 Park Creek Court - Gainesville, GA | Pt. 3 Dec 19, 2025 08:00-16:00 CST