Zentro Status

Nov 29, 2025

No incidents reported today.

Nov 28, 2025

Unresolved incidents: 3010 North Shadyvale Street - Orange, CA, 7215 District Ave. Lincolnwood, IL.

Nov 27, 2025

Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 27, 07:51 CST

Investigating - We are investigating reports of service interruptions at the location.
Nov 26, 15:14 CST

Nov 26, 2025

13700 Marina Pointe Dr, Marina Del Rey, CA

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 26, 17:19 CST

Investigating - We are investigating reports of service interruptions at the location.
Nov 26, 14:49 CST

12201 Larchmere Boulevard, Cleveland, OH

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 26, 16:03 CST

Investigating - We are currently investigating this issue.
Nov 26, 11:55 CST

840, 853, and 869 West Blackhawk Street, Chicago IL

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 26, 14:55 CST

Investigating - We are investigating reports of service interruptions at the location.
Nov 26, 11:44 CST

700 W 9th St and 900 S Figueroa St, Los Angeles, CA

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 26, 10:17 CST

Investigating - We are investigating reports of service interruptions at the location.
Nov 25, 17:43 CST

Nov 25, 2025

9226 Kercheval Avenue, Detroit, MI

Resolved - This incident has been resolved.
Nov 25, 13:45 CST

Investigating - We are currently investigating this issue.
Nov 25, 11:08 CST

Nov 24, 2025

Chicago, IL - 1140 North Wells Street

Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 24, 14:31 CST

Identified - We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 1:15 PM CST.
Nov 24, 11:47 CST

Investigating - We are investigating reports of service interruptions at the location.
Nov 24, 11:08 CST

Nov 23, 2025

10599 Wilshire Blvd, Los Angeles, CA

Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 23, 07:23 CST

Investigating - We are investigating reports of service interruptions at the location.
Nov 21, 13:41 CST

Nov 22, 2025

123 S Hewitt St, Los Angeles, CA

Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 22, 11:30 CST

Investigating - We are currently investigating this issue.
Nov 21, 15:34 CST

10100 Galaxy Way, Los Angeles, CA

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 22, 11:28 CST

Identified - We have been notified of a power outage in your area. Local Power Utility has not provided an estimated time of repair at this time.
Nov 21, 13:42 CST

Investigating - We are investigating reports of service interruptions at the location.
Nov 21, 11:38 CST

500 Broadway, Santa Monica, CA

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 22, 11:20 CST

Investigating - We are investigating reports of service interruptions at the location.
Nov 21, 13:39 CST

1400 West Monroe Street, Chicago, IL

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 22, 11:14 CST

Investigating - We are investigating reports of service interruptions at the location.
Nov 21, 11:32 CST

4201 Via Marina, Marina Del Rey, CA

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 22, 11:09 CST

Investigating - We are investigating reports of service interruptions at the location.
Nov 20, 14:48 CST

616 St Paul Avenue, Los Angeles, CA

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 22, 11:08 CST

Investigating - We are investigating reports of service interruptions at the location.
Nov 20, 12:57 CST

Nov 21, 2025

3550 Overland Avenue, Los Angeles, CA

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 21, 22:40 CST

Identified - Some customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. We appreciate your patience as we work to resolve the issue as soon as possible.
Nov 21, 21:20 CST

12711 and 12456 Ventura Blvd, Studio City, CA

Resolved - This incident has been resolved.
Nov 21, 11:48 CST

Identified - The issue has been identified and a fix is being implemented.
Nov 21, 10:58 CST

Investigating - We are currently investigating this issue.
Nov 21, 10:37 CST

Nov 20, 2025

200 N Vermont, Los Angeles, CA

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 20, 11:47 CST

Monitoring - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 19, 22:20 CST

Investigating - We are investigating reports of service interruptions at the location.
Nov 19, 18:58 CST

Detroit, MI - 200 River Place Dr

Resolved - This incident has been resolved.
Nov 20, 11:28 CST

Monitoring - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 19, 18:44 CST

Investigating - We are investigating reports of service interruptions at the location.
Nov 19, 15:02 CST

Detroit, MI - 1215 Griswold St

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 20, 06:38 CST

Investigating - We are investigating reports of service interruptions at the location.
Nov 19, 18:25 CST

Detroit, MI - Maintenance 7

Completed - The scheduled maintenance has been completed.
Nov 20, 06:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 00:00 CST

Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Nov 10, 17:48 CST

4001 N Pine Island Rd. - Sunrise, FL | Maintenance

Completed - The scheduled maintenance has been completed.
Nov 20, 05:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 23:00 CST

Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Nov 19, 12:37 CST

Nov 19, 2025

300 N Beaudry Ave, Los Angeles, CA

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 19, 18:16 CST

Investigating - We are investigating reports of service interruptions at the location.
Nov 19, 11:58 CST

355 Glendale Blvd, Los Angeles, CA

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 19, 16:30 CST

Investigating - We are investigating reports of service interruptions at the location.
Nov 19, 14:26 CST

West Linn, OR - 2768 Ridge Lane

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 19, 13:10 CST

Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 1:00 PM local time.
Nov 19, 10:14 CST

Investigating - We are investigating reports of service interruptions at the location.
Nov 18, 19:44 CST

1155 S Grand Ave, Los Angeles, CA

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 19, 10:24 CST

Identified - We have identified an issue impacting your service. Our team is moving quickly to resolve the issue. Estimated Time to Repair is currently not determined.
Nov 19, 08:40 CST

Cleveland, OH - 1500 Detroit Avenue

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 19, 10:17 CST

Update - We are continuing to investigate reports of service interruptions at the location. Please expect the next update by 11:00 AM EST tomorrow, 11/19. We appreciate your patience and apologize for the inconvenience as we work to resolve the issue as soon as possible.
Nov 18, 16:35 CST

Investigating - We are investigating reports of service interruptions at the location.
Nov 18, 14:57 CST

Santa Monica, CA - 2720 Neilson Way

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 19, 08:43 CST

Identified - We are continuing to investigate the issue as our technicians work to restore service. We apologize for the inconvenience. The next update will be provided by 10:00 A.M. PST.
Nov 19, 00:56 CST

Investigating - We are investigating reports of service interruptions at the location.
Nov 18, 17:55 CST

Detroit, MI - Maintenance 6

Completed - The scheduled maintenance has been completed.
Nov 19, 07:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 01:00 CST

Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Nov 10, 17:48 CST

Long Beach, CA - 245 West Broadway

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 19, 00:52 CST

Investigating - We are investigating reports of service interruptions at the location.
Nov 18, 17:56 CST

Nov 18, 2025

1730, 1700 Sawtelle Boulevard, Los Angeles, CA

Resolved - Service has since been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 18, 16:30 CST

Investigating - We are investigating reports of service interruptions at the location.
Nov 17, 21:44 CST

5652 La Mirada Ave., Los Angeles, CA

Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 18, 13:45 CST

Identified - The incident has been isolated to local electrical issues impacting our networking equipment. Our team is coordinating repair efforts with property management. To stay informed with the latest updates, please click 'Subscribe'.
Nov 14, 14:52 CST

Marina Del Rey, CA - 13900 Tahiti Way

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 18, 13:44 CST

Investigating - We are investigating reports of service interruptions at the location.
Nov 17, 13:23 CST

Los Angeles, CA - 200 North Vermont

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 18, 13:22 CST

Investigating - We are investigating reports of service interruptions at the location.
Nov 18, 09:14 CST

Detroit, MI - Maintenance 5

Completed - The scheduled maintenance has been completed.
Nov 18, 07:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 01:00 CST

Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Nov 10, 17:47 CST

Sunrise, FL - 4001 North Pine Island Road

Completed - The scheduled maintenance has been completed.
Nov 18, 05:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 23:00 CST

Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Oct 8, 08:27 CDT

Nov 17, 2025

Los Angeles, CA - 375 North La Cienega Boulevard

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 17, 16:41 CST

Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is to be determined.
Nov 17, 12:33 CST

Los Angeles, CA - 7673 Melrose Avenue

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 17, 16:40 CST

Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is to be determined.
Nov 17, 12:35 CST

1730 Sawtelle Blvd, West Los Angeles, CA

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 17, 16:39 CST

Update - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 5:00 PM local time.
Nov 17, 13:06 CST

Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is to be determined.
Nov 17, 12:47 CST

Investigating - We are investigating reports of service interruptions at the location.
Nov 17, 05:39 CST

Detroit, MI - Maintenance 4

Completed - The scheduled maintenance has been completed.
Nov 17, 07:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 01:00 CST

Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Nov 10, 17:47 CST

Nov 16, 2025

No incidents reported.

Nov 15, 2025

1118 West Fulton Market, Chicago, IL

Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 15, 13:01 CST

Monitoring - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 14, 20:49 CST

Investigating - We are investigating reports of service interruptions at the location.
Nov 14, 17:27 CST

About This Site

Scheduled Maintenance

500 W. Superior St. - Chicago, IL | Maintenance Dec `2`, `2025` `01:00`-`06:00` CST

500 W. Superior St. - Chicago, IL | Maintenance Pt. 2 Dec `4`, `2025` `01:00`-`06:00` CST

4001 N Pine Island Rd. - Sunrise, FL | Maintenance Dec `4`, `2025` `23:00` - Dec `5`, `2025` `05:00` CST

Past Incidents

About This Site

Scheduled Maintenance

500 W. Superior St. - Chicago, IL | Maintenance Dec 2, 2025 01:00-06:00 CST

500 W. Superior St. - Chicago, IL | Maintenance Pt. 2 Dec 4, 2025 01:00-06:00 CST

4001 N Pine Island Rd. - Sunrise, FL | Maintenance Dec 4, 2025 23:00 - Dec 5, 2025 05:00 CST

Past Incidents

500 W. Superior St. - Chicago, IL | Maintenance Dec `2`, `2025` `01:00`-`06:00` CST

500 W. Superior St. - Chicago, IL | Maintenance Pt. 2 Dec `4`, `2025` `01:00`-`06:00` CST

4001 N Pine Island Rd. - Sunrise, FL | Maintenance Dec `4`, `2025` `23:00` - Dec `5`, `2025` `05:00` CST