Update - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 12:00 AM local time.
Apr 01, 2025 - 19:07 CDT
Update - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 8:00 PM local time..
Apr 01, 2025 - 16:47 CDT
Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue.
Apr 01, 2025 - 13:32 CDT
Investigating - We are investigating reports of service interruptions at the location.
Mar 31, 2025 - 13:56 CDT
Update - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is by mid-day 4/2/25.
Apr 01, 2025 - 16:49 CDT
Update - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is by end of day 4/1/25.
Mar 31, 2025 - 14:56 CDT
Update - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. At this time we have identified the issue and are currently coordinating with our network team to implement a solution. At this time we do not have a clear ETR but we will be updating information as we receive it from our team onsite.
Mar 29, 2025 - 15:53 CDT
Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue.
Mar 29, 2025 - 10:02 CDT
Investigating - We are investigating reports of service interruptions at the location.
Mar 28, 2025 - 13:31 CDT

About This Site

Welcome to the Zentro Network Status Page. Stay informed about real-time service updates and performance across our network. To receive notifications on any specific service issues affecting your building, please click "Subscribe."

Zentro Network Operational
Zentro Internet Operational
Zentro DNS Servers Operational
Zentro Websites Operational
Zentrointernet.com Operational
Zentro Customer Portal ? Operational
Zentro DirecTV Operational
DirecTV Satellite Operational
DirecTV Stream Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 2, 2025

No incidents reported today.

Apr 1, 2025
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Apr 1, 17:54 CDT
Update - We have been notified of a power outage in your area. Local Power Utility has not provided an estimated time for resolution.
Apr 1, 11:23 CDT
Identified - We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 8:00 PM local time.
Mar 31, 16:39 CDT
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Apr 1, 11:28 CDT
Identified - We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 8:15 PM local time.
Mar 31, 18:13 CDT
Mar 31, 2025
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Mar 31, 13:15 CDT
Investigating - We are investigating reports of service interruptions at the location.
Mar 30, 18:27 CDT
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Mar 31, 13:15 CDT
Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 12:00 PM CST 3/31/2025.
Mar 30, 21:30 CDT
Investigating - We are investigating reports of service interruptions at the location.
Mar 30, 18:29 CDT
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Mar 31, 13:15 CDT
Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 12:00 PM CST 3/31/2025.
Mar 30, 22:07 CDT
Investigating - We are investigating reports of service interruptions at the location.
Mar 30, 18:28 CDT
Mar 30, 2025
Mar 29, 2025
Mar 28, 2025
Mar 27, 2025
Completed - The scheduled maintenance has been completed.
Mar 27, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 23:00 CDT
Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Mar 25, 11:49 CDT
Mar 26, 2025
Mar 25, 2025
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Mar 25, 13:40 CDT
Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 6:00 PM local time.
Mar 25, 13:26 CDT
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Mar 25, 12:50 CDT
Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 1:00 PM ET.
Mar 25, 11:39 CDT
Mar 24, 2025
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Mar 24, 15:27 CDT
Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 12:00 AM
Mar 24, 10:10 CDT
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Mar 24, 13:22 CDT
Investigating - We are investigating reports of service interruptions at the location.
Mar 23, 22:33 CDT
Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Mar 24, 11:20 CDT
Identified - We have been notified of a power outage in your area. Local Power Utility has yet to inform of a estimated time for resolution
Mar 24, 11:08 CDT
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Mar 24, 10:49 CDT
Investigating - We are currently investigating this issue.
Mar 24, 07:31 CDT
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Mar 24, 10:13 CDT
Investigating - We are investigating reports of service interruptions at the location.
Mar 24, 05:34 CDT
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Mar 24, 10:07 CDT
Update - We are continuing to work on a fix for this issue.
Mar 24, 08:08 CDT
Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 12:00 AM
Mar 23, 21:21 CDT
Investigating - We are investigating reports of service interruptions at the location.
Mar 23, 20:57 CDT
Mar 23, 2025
Completed - The scheduled maintenance has been completed.
Mar 23, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 01:00 CDT
Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Mar 22, 22:54 CDT
Mar 22, 2025
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Mar 22, 20:45 CDT
Update - Customers may be experiencing intermittent connectivity. Technicians have been dispatched and are working diligently to resolve this issue. Due to safety concerns, estimated time to resolution is 12:00 PM EST on 3/23/2025.
Mar 22, 19:04 CDT
Update - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue.
Mar 22, 16:08 CDT
Update - We have been notified of a power outage in your area. Local Power Utility currently does not have an estimated time for resolution at this time. We are awaiting further information from the local power utilities.
Mar 22, 14:10 CDT
Update - We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 12:15pm per Florida Power & Light
Mar 22, 11:31 CDT
Update - We are continuing to work on a fix for this issue. Local power utility company has provided a ETR of 12Pm CT time
Mar 22, 08:03 CDT
Update - We are continuing to work on a fix for this issue.
Mar 22, 08:02 CDT
Identified - We have been notified of a power outage in your area.
Mar 22, 07:58 CDT
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Mar 22, 13:54 CDT
Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 5pm
Mar 22, 11:30 CDT
Investigating - We are currently investigating this issue.
Mar 22, 10:57 CDT
Completed - The scheduled maintenance has been completed.
Mar 22, 08:03 CDT
Scheduled - A Planned Maintenance is scheduled, service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Mar 12, 14:49 CDT
Resolved - This incident has been resolved.
Mar 22, 08:01 CDT
Update - We have been notified of a power outage in your area. Local Power Utility has not provided an updated time of resolution at this time.
Mar 21, 20:03 CDT
Update - We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 9:00 PM EST
Mar 21, 19:47 CDT
Identified - We have been notified of a power outage in your area affecting our equipment. Local Power Utility has an estimated time for resolution by 8:45 EST.
Mar 21, 19:32 CDT
Investigating - We are investigating reports of service interruptions at the location.
Mar 21, 18:53 CDT
Mar 21, 2025
Completed - The scheduled maintenance has been completed.
Mar 21, 21:15 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 15:15 CDT
Scheduled - A Planned Maintenance is scheduled service may be impacted during this time, property management has already been notified. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Mar 19, 15:00 CDT
Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Mar 21, 19:23 CDT
Identified - We have been made aware that the outage is due to a power issue in the area. ComEd ETA is 1:30 PM CDT
Mar 21, 12:24 CDT
Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Mar 21, 19:22 CDT
Identified - We have been made aware that the outage is due to a power issue in the area. ComEd ETA is 1:30 PM CDT
Mar 21, 12:26 CDT
Resolved - This incident has been resolved.
Mar 21, 14:59 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 21, 13:29 CDT
Update - We are continuing to investigate this issue.
Mar 21, 11:50 CDT
Investigating - We are currently investigating this issue.
Mar 21, 11:50 CDT
Resolved - This incident has been resolved.
Mar 21, 14:59 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 21, 13:29 CDT
Update - We are continuing to investigate this issue.
Mar 21, 11:48 CDT
Investigating - We are currently investigating this issue.
Mar 21, 11:48 CDT
Completed - The scheduled maintenance has been completed.
Mar 21, 04:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 23:00 CDT
Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Mar 20, 11:22 CDT
Mar 20, 2025
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Mar 20, 16:46 CDT
Identified - Technicians have been dispatched to address the issue.
Mar 20, 05:56 CDT
Investigating - We are investigating reports of service interruptions at the location.
Mar 20, 04:41 CDT
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Mar 20, 12:15 CDT
Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 2:00 PM.
Mar 20, 11:38 CDT
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Mar 20, 11:32 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 20, 06:27 CDT
Investigating - We are investigating reports of service interruptions at the location.
Mar 20, 05:05 CDT
Mar 19, 2025
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Mar 19, 18:56 CDT
Investigating - Some select properties in Detroit may be experiencing connectivity issues. Our Team is currently investigating and working diligently to resolve this issue.
Mar 19, 17:18 CDT