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All Systems Operational
About This Site
Welcome to the Zentro Network Status Page. Stay informed about real-time service updates and performance across our network. To receive notifications on any specific service issues affecting your building, please click "Subscribe."
Zentro Network
Operational
Zentro Internet
Operational
Zentro DNS Servers
Operational
Zentro Websites
Operational
Zentrointernet.com
Operational
Zentro Customer Portal
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Operational
Zentro DirecTV
Operational
DirecTV Satellite
Operational
DirecTV Stream
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 14, 2024
No incidents reported today.
Dec 13, 2024
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 13, 10:57 CST
Dec 13, 10:57 CST
Identified -
Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 3 AM
Dec 12, 22:27 CST
Dec 12, 22:27 CST
Dec 12, 2024
Resolved -
Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 12, 22:20 CST
Dec 12, 22:20 CST
Investigating -
We are investigating reports of service interruptions at the location.
Dec 12, 10:30 CST
Dec 12, 10:30 CST
Dec 11, 2024
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 11, 15:31 CST
Dec 11, 15:31 CST
Monitoring -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 11, 15:06 CST
Dec 11, 15:06 CST
Identified -
We are diligently working to resolve this as quickly as possible. Estimated time of resolution is 5 PM EST. Please click "Subscribe" above to receive updates on anticipated resolution.
Dec 11, 12:37 CST
Dec 11, 12:37 CST
Investigating -
We’re aware of continued service interruptions affecting properties in Ohio. Our team is currently investigating. Click "Subscribe" above to receive updates on anticipated resolution.
Dec 11, 12:09 CST
Dec 11, 12:09 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 11, 11:47 CST
Dec 11, 11:47 CST
Investigating -
Some select sites across Ohio may be experiencing connectivity issues. Our Team is currently investigating.
Dec 11, 10:58 CST
Dec 11, 10:58 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 11, 11:47 CST
Dec 11, 11:47 CST
Investigating -
We are investigating reports of service interruptions at the location.
Dec 11, 10:56 CST
Dec 11, 10:56 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 11, 11:47 CST
Dec 11, 11:47 CST
Investigating -
We are investigating reports of service interruptions at the location.
Dec 11, 10:29 CST
Dec 11, 10:29 CST
Resolved -
Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 11, 07:55 CST
Dec 11, 07:55 CST
Investigating -
We’re aware of the service interruption at your property and are working to fix it as quickly as possible.
Dec 10, 14:41 CST
Dec 10, 14:41 CST
Resolved -
This incident has been resolved.
Dec 11, 07:55 CST
Dec 11, 07:55 CST
Update -
We continue to see power affecting our equipment. There is currently no ETA from the local utility company.
Dec 10, 13:44 CST
Dec 10, 13:44 CST
Update -
We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 3 PM EST.
Dec 10, 10:37 CST
Dec 10, 10:37 CST
Identified -
Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 3 PM EST
Dec 10, 10:13 CST
Dec 10, 10:13 CST
Resolved -
This incident has been resolved.
Dec 11, 07:52 CST
Dec 11, 07:52 CST
Update -
We are continuing to monitor for any further issues.
Dec 11, 07:33 CST
Dec 11, 07:33 CST
Monitoring -
A fix has been implemented and we are monitoring the results.
Dec 11, 07:32 CST
Dec 11, 07:32 CST
Identified -
We have identified an issue that is causing "incorrect password" error to appear for several customers. Our team has mitigated the impact on customers and is monitoring the connection.
Dec 10, 13:49 CST
Dec 10, 13:49 CST
Dec 10, 2024
Dec 9, 2024
No incidents reported.
Dec 8, 2024
No incidents reported.
Dec 7, 2024
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 7, 14:44 CST
Dec 7, 14:44 CST
Update -
Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 3 PM.
Dec 7, 09:37 CST
Dec 7, 09:37 CST
Identified -
We have been notified of a power outage in your area. Local Power Utility has not provided an estimated time of repair at this time.
Dec 7, 08:38 CST
Dec 7, 08:38 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 7, 07:26 CST
Dec 7, 07:26 CST
Identified -
Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 10 AM.
Dec 5, 19:35 CST
Dec 5, 19:35 CST
Investigating -
We are investigating reports of service interruptions at the location.
Dec 5, 11:48 CST
Dec 5, 11:48 CST
Dec 6, 2024
No incidents reported.
Dec 5, 2024
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 5, 18:02 CST
Dec 5, 18:02 CST
Identified -
Residents of 4555 N. Sheridan may be experiencing service disruption. Our ETA is 45 minutes.
Dec 5, 15:56 CST
Dec 5, 15:56 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 5, 16:19 CST
Dec 5, 16:19 CST
Identified -
Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 7:00 PM.
Dec 5, 14:47 CST
Dec 5, 14:47 CST
Investigating -
We are investigating reports of service interruptions at the location.
Dec 5, 14:28 CST
Dec 5, 14:28 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 5, 15:18 CST
Dec 5, 15:18 CST
Identified -
We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 4:00 PM.
Dec 5, 11:33 CST
Dec 5, 11:33 CST
Resolved -
Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 5, 15:09 CST
Dec 5, 15:09 CST
Identified -
We have been notified of a power outage in your area. Local Power Utility has not provided an estimated time for resolution.
Dec 5, 11:42 CST
Dec 5, 11:42 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 5, 15:08 CST
Dec 5, 15:08 CST
Investigating -
We are investigating reports of service interruptions at the location.
Dec 5, 12:15 CST
Dec 5, 12:15 CST
Resolved -
Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 5, 15:06 CST
Dec 5, 15:06 CST
Update -
We are investigating reports of local power issues impacting service.
Dec 5, 13:53 CST
Dec 5, 13:53 CST
Investigating -
We are investigating reports of service interruptions at the location.
Dec 5, 13:51 CST
Dec 5, 13:51 CST
Resolved -
Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 5, 15:01 CST
Dec 5, 15:01 CST
Identified -
We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 4:00 PM.
Dec 5, 11:32 CST
Dec 5, 11:32 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 5, 15:01 CST
Dec 5, 15:01 CST
Identified -
We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 4:00 PM.
Dec 5, 11:41 CST
Dec 5, 11:41 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 5, 14:59 CST
Dec 5, 14:59 CST
Investigating -
We are investigating reports of service interruptions at the location.
Dec 5, 11:00 CST
Dec 5, 11:00 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 5, 14:59 CST
Dec 5, 14:59 CST
Investigating -
We are investigating reports of service interruptions at the location.
Dec 5, 10:59 CST
Dec 5, 10:59 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 5, 14:59 CST
Dec 5, 14:59 CST
Investigating -
We are investigating reports of service interruptions at the location.
Dec 5, 10:59 CST
Dec 5, 10:59 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 5, 14:59 CST
Dec 5, 14:59 CST
Investigating -
We are investigating reports of service interruptions at the location.
Dec 5, 10:59 CST
Dec 5, 10:59 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 5, 14:58 CST
Dec 5, 14:58 CST
Investigating -
We are investigating reports of service interruptions at the location.
Dec 5, 10:56 CST
Dec 5, 10:56 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 5, 14:58 CST
Dec 5, 14:58 CST
Investigating -
We are investigating reports of service interruptions at the location.
Dec 5, 10:56 CST
Dec 5, 10:56 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 5, 14:58 CST
Dec 5, 14:58 CST
Investigating -
We are investigating reports of service interruptions at the location.
Dec 5, 10:55 CST
Dec 5, 10:55 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 5, 14:58 CST
Dec 5, 14:58 CST
Investigating -
We are investigating reports of service interruptions at the location.
Dec 5, 10:55 CST
Dec 5, 10:55 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 5, 14:57 CST
Dec 5, 14:57 CST
Investigating -
We are investigating reports of service interruptions at the location.
Dec 5, 10:54 CST
Dec 5, 10:54 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 5, 14:57 CST
Dec 5, 14:57 CST
Investigating -
We are currently investigating this issue.
Dec 5, 10:53 CST
Dec 5, 10:53 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 5, 14:57 CST
Dec 5, 14:57 CST
Investigating -
We are currently investigating this issue.
Dec 5, 10:52 CST
Dec 5, 10:52 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 5, 14:56 CST
Dec 5, 14:56 CST
Investigating -
We are investigating reports of service interruptions at the location.
Dec 5, 10:52 CST
Dec 5, 10:52 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 5, 14:56 CST
Dec 5, 14:56 CST
Investigating -
We are investigating reports of service interruptions at the location.
Dec 5, 10:52 CST
Dec 5, 10:52 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 5, 14:56 CST
Dec 5, 14:56 CST
Investigating -
We are investigating reports of service interruptions at the location.
Dec 5, 10:51 CST
Dec 5, 10:51 CST
Resolved -
Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 5, 12:05 CST
Dec 5, 12:05 CST
Investigating -
We are investigating reports of local power issues impacting service.
Dec 5, 06:12 CST
Dec 5, 06:12 CST
Resolved -
Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 5, 12:04 CST
Dec 5, 12:04 CST
Identified -
We have been notified of a power outage in your area. Local Power Utility has not provided an estimated time for resolution.
Dec 5, 11:43 CST
Dec 5, 11:43 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 5, 11:20 CST
Dec 5, 11:20 CST
Update -
We are investigating reports of service interruptions at the location.
Dec 5, 10:58 CST
Dec 5, 10:58 CST
Investigating -
We are investigating reports of service interruptions at the location.
Dec 5, 10:56 CST
Dec 5, 10:56 CST
Dec 4, 2024
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 4, 21:48 CST
Dec 4, 21:48 CST
Monitoring -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 4, 21:34 CST
Dec 4, 21:34 CST
Update -
We’re aware of service interruptions affecting properties in the Chicago Metro Area. Our team is currently investigating. Click "Subscribe" above to receive updates on anticipated resolution.
Dec 4, 19:16 CST
Dec 4, 19:16 CST
Investigating -
Some locations throughout Chicagoland may be experiencing connectivity issues. Our Team is currently investigating.
Dec 4, 18:20 CST
Dec 4, 18:20 CST
Resolved -
Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 4, 12:07 CST
Dec 4, 12:07 CST
Identified -
We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 5:00 PM local time.
Dec 4, 11:59 CST
Dec 4, 11:59 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 4, 10:06 CST
Dec 4, 10:06 CST
Investigating -
We are investigating reports of local power issues impacting service.
Dec 3, 18:22 CST
Dec 3, 18:22 CST
Dec 3, 2024
Dec 2, 2024
Resolved -
Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 2, 17:04 CST
Dec 2, 17:04 CST
Monitoring -
Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Dec 2, 16:49 CST
Dec 2, 16:49 CST
Investigating -
We are investigating reports of service interruptions at the location.
Dec 2, 16:37 CST
Dec 2, 16:37 CST
Resolved -
This incident has been resolved.
Dec 2, 13:33 CST
Dec 2, 13:33 CST
Investigating -
We are currently investigating this issue.
Dec 2, 12:02 CST
Dec 2, 12:02 CST
Resolved -
This incident has been resolved.
Dec 2, 13:32 CST
Dec 2, 13:32 CST
Investigating -
We are currently investigating this issue.
Dec 2, 12:05 CST
Dec 2, 12:05 CST
Dec 1, 2024
No incidents reported.
Nov 30, 2024
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 30, 07:50 CST
Nov 30, 07:50 CST
Identified -
Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 1 AM
Nov 29, 21:00 CST
Nov 29, 21:00 CST