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All Systems Operational
About This Site
Welcome to the Zentro Network Status Page. Stay informed about real-time service updates and performance across our network. To receive notifications on any specific service issues affecting your building, please click "Subscribe."
Zentro Network
Operational
Zentro Internet
Operational
Zentro DNS Servers
Operational
Zentro Websites
Operational
Zentrointernet.com
Operational
Zentro Customer Portal
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Operational
Zentro DirecTV
Operational
DirecTV Satellite
Operational
DirecTV Stream
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Greater Chicago Area
Mar 23, 2025 01:00-05:00 CDT
A Planned Maintenance is scheduled, service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Posted on Mar 12, 2025 - 14:49 CDT
Posted on Mar 12, 2025 - 14:49 CDT
Past Incidents
Mar 18, 2025
No incidents reported today.
Mar 17, 2025
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Mar 17, 15:03 CDT
Mar 17, 15:03 CDT
Investigating -
We are investigating reports of service interruptions at the location.
Mar 17, 12:40 CDT
Mar 17, 12:40 CDT
Resolved -
Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Mar 17, 15:03 CDT
Mar 17, 15:03 CDT
Investigating -
We are investigating reports of service interruptions at the location.
Mar 17, 12:23 CDT
Mar 17, 12:23 CDT
Resolved -
Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Mar 17, 10:24 CDT
Mar 17, 10:24 CDT
Update -
We have been notified of a power outage in your area. Local Power Utility has removed any estimations at this time and we await further information
Mar 16, 15:51 CDT
Mar 16, 15:51 CDT
Investigating -
We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 3/16/2025, 5:00 PM CDT
Mar 16, 11:31 CDT
Mar 16, 11:31 CDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 16, 11:30 CDT
Mar 16, 11:30 CDT
Identified -
We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 3/16/2025, 5:00 PM CDT
Mar 16, 11:28 CDT
Mar 16, 11:28 CDT
Mar 16, 2025
Resolved -
This incident has been resolved.
Mar 16, 15:48 CDT
Mar 16, 15:48 CDT
Investigating -
We are currently investigating this issue.
Mar 16, 13:15 CDT
Mar 16, 13:15 CDT
Resolved -
This incident has been resolved.
Mar 16, 15:48 CDT
Mar 16, 15:48 CDT
Investigating -
We are investigating reports of service interruptions at the location.
Mar 16, 12:59 CDT
Mar 16, 12:59 CDT
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Mar 16, 11:32 CDT
Mar 16, 11:32 CDT
Identified -
We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 3/16/2025, 12:30 PM CDT
Mar 16, 08:12 CDT
Mar 16, 08:12 CDT
Resolved -
This incident has been resolved.
Mar 16, 11:09 CDT
Mar 16, 11:09 CDT
Identified -
Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue.
Mar 16, 08:58 CDT
Mar 16, 08:58 CDT
Investigating -
We are investigating reports of service interruptions at the location.
Mar 16, 08:10 CDT
Mar 16, 08:10 CDT
Mar 15, 2025
Resolved -
This incident has been resolved.
Mar 15, 16:44 CDT
Mar 15, 16:44 CDT
Investigating -
We are investigating reports of local power issues impacting service.
Mar 15, 13:49 CDT
Mar 15, 13:49 CDT
Resolved -
This incident has been resolved.
Mar 15, 11:27 CDT
Mar 15, 11:27 CDT
Identified -
The issue has been identified and a fix is being implemented.
Mar 15, 10:14 CDT
Mar 15, 10:14 CDT
Investigating -
We are investigating reports of service interruptions at the location.
Mar 15, 08:20 CDT
Mar 15, 08:20 CDT
Mar 14, 2025
Resolved -
Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Mar 14, 13:15 CDT
Mar 14, 13:15 CDT
Identified -
We have been notified of a power outage in your area. Local Power Utility has not provided an estimated time for resolution.
Mar 13, 14:40 CDT
Mar 13, 14:40 CDT
Mar 13, 2025
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Mar 13, 16:42 CDT
Mar 13, 16:42 CDT
Investigating -
We are investigating reports of service interruptions at the location.
Mar 13, 13:50 CDT
Mar 13, 13:50 CDT
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Mar 13, 15:26 CDT
Mar 13, 15:26 CDT
Identified -
We have identified an issue impacting your service. Technicians have been dispatched to address the issue.
Mar 13, 06:10 CDT
Mar 13, 06:10 CDT
Investigating -
We are investigating reports of service interruptions at the location.
Mar 13, 00:28 CDT
Mar 13, 00:28 CDT
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Mar 13, 10:10 CDT
Mar 13, 10:10 CDT
Update -
Some customers are experiencing service interruptions. Property management has been notified of a power-related issues affecting Zentro networking equipment. We are coordinating with building personnel to restore power to our systems. Estimated time of resolution is 3/13/2025 6:30 AM
Mar 12, 21:20 CDT
Mar 12, 21:20 CDT
Update -
Some customers are experiencing service interruptions. Property management has been notified of a power-related issues affecting Zentro networking equipment. We are coordinating with building personnel to restore power to our systems.
Mar 12, 20:41 CDT
Mar 12, 20:41 CDT
Identified -
Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 9:30 PM CST
Mar 12, 20:05 CDT
Mar 12, 20:05 CDT
Investigating -
We are investigating reports of service interruptions at the location.
Mar 12, 18:33 CDT
Mar 12, 18:33 CDT
Mar 12, 2025
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Mar 12, 15:35 CDT
Mar 12, 15:35 CDT
Investigating -
We are investigating reports of service interruptions at the location.
Mar 12, 14:32 CDT
Mar 12, 14:32 CDT
Mar 11, 2025
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Mar 11, 14:18 CDT
Mar 11, 14:18 CDT
Investigating -
We are investigating reports of service interruptions at the location.
Mar 11, 14:11 CDT
Mar 11, 14:11 CDT
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Mar 11, 10:25 CDT
Mar 11, 10:25 CDT
Investigating -
We are currently investigating this issue.
Mar 11, 09:26 CDT
Mar 11, 09:26 CDT
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Mar 11, 10:19 CDT
Mar 11, 10:19 CDT
Investigating -
We are investigating reports of service interruptions at the location.
Mar 10, 18:34 CDT
Mar 10, 18:34 CDT
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Mar 11, 10:19 CDT
Mar 11, 10:19 CDT
Investigating -
We are currently investigating this issue.
Mar 11, 09:26 CDT
Mar 11, 09:26 CDT
Resolved -
This incident has been resolved.
Mar 11, 03:07 CDT
Mar 11, 03:07 CDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 10, 23:47 CDT
Mar 10, 23:47 CDT
Investigating -
We are investigating reports of service interruptions at the location.
Mar 10, 23:41 CDT
Mar 10, 23:41 CDT
Mar 10, 2025
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Mar 10, 11:25 CDT
Mar 10, 11:25 CDT
Investigating -
We are investigating reports of service interruptions at the location.
Mar 10, 10:45 CDT
Mar 10, 10:45 CDT
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Mar 10, 11:24 CDT
Mar 10, 11:24 CDT
Investigating -
We are investigating reports of service interruptions at the location.
Mar 10, 10:46 CDT
Mar 10, 10:46 CDT
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Mar 10, 11:24 CDT
Mar 10, 11:24 CDT
Investigating -
We are investigating reports of service interruptions at the location.
Mar 10, 10:46 CDT
Mar 10, 10:46 CDT
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Mar 10, 11:22 CDT
Mar 10, 11:22 CDT
Investigating -
We are investigating reports of service interruptions at the location.
Mar 10, 10:45 CDT
Mar 10, 10:45 CDT
Mar 9, 2025
No incidents reported.
Mar 8, 2025
No incidents reported.
Mar 7, 2025
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Mar 7, 15:24 CST
Mar 7, 15:24 CST
Identified -
The issue has been identified and a fix is being implemented.
Mar 7, 12:31 CST
Mar 7, 12:31 CST
Resolved -
Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Mar 7, 11:34 CST
Mar 7, 11:34 CST
Identified -
We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 5:00 PM ET.
Mar 6, 14:15 CST
Mar 6, 14:15 CST
Mar 6, 2025
Resolved -
This incident has been resolved.
Mar 6, 10:43 CST
Mar 6, 10:43 CST
Investigating -
We are currently investigating this issue.
Mar 6, 08:35 CST
Mar 6, 08:35 CST
Mar 5, 2025
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Mar 5, 17:44 CST
Mar 5, 17:44 CST
Identified -
Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 8:00 PM.
Mar 5, 16:47 CST
Mar 5, 16:47 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Mar 5, 10:50 CST
Mar 5, 10:50 CST
Update -
Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 12:00 PM EST 3/5/25.
Mar 4, 20:07 CST
Mar 4, 20:07 CST
Update -
Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 6:00 PM EST on 3/4/25.
Mar 4, 10:10 CST
Mar 4, 10:10 CST
Update -
Due to weather complications, ongoing fiber repairs have encountered delays within the anticipated repair time frame. Customers may experience intermittent service. Our technicians are rapidly working to resolve this matter. Estimated time of repair is 8:00 PM 3/3/2025, please click 'Subscribe' to receive the latest updates in real time.
Mar 3, 11:40 CST
Mar 3, 11:40 CST
Update -
Due to weather complications, ongoing fiber repairs have encountered delays within the anticipated repair time frame. Customers may experience intermittent service. Our technicians are rapidly working to resolve this matter. Estimated time of repair is 12:00 PM 3/3/2025, please click 'Subscribe' to receive the latest updates in real time.
Mar 2, 14:58 CST
Mar 2, 14:58 CST
Update -
Due to weather complications, ongoing fiber repairs have encountered delays within the anticipated repair time frame. Our technicians are rapidly working to resolve this matter. Estimated time of repair is 6:00 PM 3/2/2025, please click 'Subscribe' to receive the latest updates in real time.
Mar 1, 18:15 CST
Mar 1, 18:15 CST
Update -
Onsite fiber repairs continue to be made, due to weather conditions repairs may be impacted
Mar 1, 07:58 CST
Mar 1, 07:58 CST
Update -
Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is by 7:00 AM EST on 3/1/25.
Feb 28, 20:23 CST
Feb 28, 20:23 CST
Update -
Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is by 7:00 PM EST on 2/29/25.
Feb 28, 18:59 CST
Feb 28, 18:59 CST
Update -
Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 7:00 AM EST on 2/29/25.
Feb 28, 14:28 CST
Feb 28, 14:28 CST
Identified -
Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is TBD.
Feb 28, 12:39 CST
Feb 28, 12:39 CST
Investigating -
We are investigating reports of service interruptions at the location.
Feb 28, 10:53 CST
Feb 28, 10:53 CST
Mar 4, 2025
Resolved -
This incident has been resolved.
Mar 4, 09:25 CST
Mar 4, 09:25 CST
Update -
Some select Cleveland properties may be experiencing connectivity issues. Our Team is currently investigating.
Mar 3, 13:46 CST
Mar 3, 13:46 CST
Investigating -
We are investigating reports of service interruptions at the location.
Mar 3, 12:57 CST
Mar 3, 12:57 CST