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Welcome to the Zentro Network Status Page. Stay informed about real-time service updates and performance across our network. To receive notifications on any specific service issues affecting your building, please click "Subscribe."

Zentro Network Operational
Zentro Internet Operational
Zentro DNS Servers Operational
Zentro Websites Operational
Zentrointernet.com Operational
Zentro Customer Portal ? Operational
Zentro DirecTV Operational
DirecTV Satellite Operational
DirecTV Stream Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Cleveland, OH - Maintenance 3 Nov 12, 2025 23:00 - Nov 13, 2025 05:00 CST

A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Posted on Nov 10, 2025 - 10:00 CST

Detroit, MI - Maintenance 2 Nov 13, 2025 01:00-07:00 CST

A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Posted on Nov 10, 2025 - 17:43 CST

Richmond, VA - 300 West Franklin Street - Maintenance 2 Nov 13, 2025 10:00-18:00 CST

A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Posted on Nov 10, 2025 - 17:52 CST

Detroit, MI - Maintenance 3 Nov 14, 2025 01:00-07:00 CST

A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Posted on Nov 10, 2025 - 17:43 CST

Richmond, VA - 300 West Franklin Street - Maintenance 3 Nov 14, 2025 10:00-18:00 CST

A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Posted on Nov 10, 2025 - 17:52 CST

Detroit, MI - Maintenance 4 Nov 17, 2025 01:00-07:00 CST

A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Posted on Nov 10, 2025 - 17:47 CST

Sunrise, FL - 4001 North Pine Island Road Nov 17, 2025 23:00 - Nov 18, 2025 05:00 CST

A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Posted on Oct 08, 2025 - 08:27 CDT

Detroit, MI - Maintenance 5 Nov 18, 2025 01:00-07:00 CST

A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Posted on Nov 10, 2025 - 17:47 CST

Detroit, MI - Maintenance 6 Nov 19, 2025 01:00-07:00 CST

A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Posted on Nov 10, 2025 - 17:48 CST

Detroit, MI - Maintenance 7 Nov 20, 2025 01:00-07:00 CST

A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Posted on Nov 10, 2025 - 17:48 CST
Nov 12, 2025
Detroit, MI - 222 3rd Street
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 12, 18:54 CST
Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is to be determined.
Nov 11, 13:04 CST
Investigating - We are investigating reports of service interruptions at the location.
Nov 11, 08:23 CST
Richmond, VA - 300 West Franklin Street - Maintenance 1
Completed - The scheduled maintenance has been completed.
Nov 12, 18:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 10:00 CST
Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Nov 10, 17:51 CST
Decatur, GA - 201 West Ponce De Leon Avenue
Completed - The scheduled maintenance has been completed.
Nov 12, 10:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 08:00 CST
Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Nov 10, 17:41 CST
Detroit, MI - Maintenance 1
Completed - The scheduled maintenance has been completed.
Nov 12, 07:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 01:00 CST
Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Nov 10, 17:42 CST
Cleveland, OH - Maintenance 2
Completed - The scheduled maintenance has been completed.
Nov 12, 05:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 23:00 CST
Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Nov 10, 09:59 CST
Nov 11, 2025
Sugar Hill, GA - 1022 Level Creek Rd
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 11, 16:50 CST
Investigating - We are investigating reports of service interruptions at the location.
Nov 11, 13:03 CST
1140 North Wells Street, Chicago, IL
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 11, 10:19 CST
Investigating - We are investigating reports of service interruptions at the location.
Nov 11, 05:30 CST
Chicago, IL - 1525 South Sangamon Street
Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 11, 07:23 CST
Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 9:00 PM Central.
Nov 10, 16:47 CST
Cleveland, OH - Maintenance 1
Completed - The scheduled maintenance has been completed.
Nov 11, 05:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 23:00 CST
Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Nov 10, 09:58 CST
Atlanta, GA - Maintenance
Completed - The scheduled maintenance has been completed.
Nov 11, 04:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 22:00 CST
Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Nov 10, 17:59 CST
Nov 10, 2025
4000 West Diversey Avenue, Chicago, IL
Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 10, 12:26 CST
Identified - We have been notified of a power outage in your area. Local Power Utility has not provided resolution time yet.
Nov 10, 06:43 CST
Investigating - We are investigating reports of service interruptions at the location.
Nov 10, 00:56 CST
Sands at Saint Lucie, FL
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 10, 06:39 CST
Update - We are continuing to investigate this issue.
Nov 10, 06:38 CST
Investigating - We are investigating reports of service interruptions at the location.
Nov 10, 00:57 CST
Nov 9, 2025
Chicago, IL - 640 N. Wells Street
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 9, 17:51 CST
Investigating - We are investigating reports of service interruptions at the location.
Nov 9, 13:05 CST
Nov 8, 2025
926M - Downers Grove, IL - 926 Maple Ave.
Resolved - This incident has been resolved.
Nov 8, 13:09 CST
Identified - We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 5pm.
Nov 8, 08:51 CST
IL-464G - 464 Glenwood Avenue, Glen Ellyn, IL
Resolved - This incident has been resolved.
Nov 8, 13:09 CST
Identified - We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 5pm
Nov 8, 08:51 CST
IL-5100F - 5100 Forest Avenue, Downers Grove, IL
Resolved - This incident has been resolved.
Nov 8, 13:08 CST
Identified - We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 5pm
Nov 8, 08:50 CST
: 101M - Lombard, IL - 101 S. Main St.
Resolved - This incident has been resolved.
Nov 8, 13:08 CST
Identified - We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 5pm
Nov 8, 08:49 CST
IL-2001B - 2001 Butterfield Road, Downers Grove, IL
Resolved - This incident has been resolved.
Nov 8, 13:08 CST
Identified - We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 5pm.
Nov 8, 08:48 CST
3444 2nd Avenue, Detroit, MI
Resolved - This incident has been resolved.
Nov 8, 09:05 CST
Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 5:00 PM local time.
Nov 7, 10:11 CST
Investigating - We are investigating reports of service interruptions at the location.
Nov 6, 13:11 CST
Detroit, MI - 222 3rd St
Resolved - This incident has been resolved.
Nov 8, 09:04 CST
Investigating - We are investigating reports of service interruptions at the location.
Nov 7, 13:03 CST
Nov 7, 2025
6908 Simmons Loop, Riverview, FL
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 7, 10:09 CST
Investigating - We are investigating reports of service interruptions at the location.
Nov 6, 11:36 CST
Detroit, MI - Maintenance Part 2
Completed - The scheduled maintenance has been completed.
Nov 7, 05:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 23:00 CST
Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Nov 5, 11:39 CST
Nov 6, 2025
Detroit, MI - 1700 W Fort St Apt
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 6, 17:12 CST
Monitoring - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 5, 17:42 CST
Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is to be determined.
Nov 5, 11:45 CST
Investigating - We are investigating reports of service interruptions at the location.
Nov 4, 23:31 CST
Detroit, MI - Maintenance
Completed - The scheduled maintenance has been completed.
Nov 6, 05:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 23:00 CST
Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Nov 5, 11:39 CST
Nov 5, 2025
1743 North Leavitt Street, Chicago, IL
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 5, 10:37 CST
Investigating - We are investigating reports of service interruptions at the location.
Nov 5, 03:52 CST
Detroit, MI
Completed - The scheduled maintenance has been completed.
Nov 5, 06:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 01:00 CST
Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Nov 5, 00:50 CST
Nov 4, 2025
Nov 3, 2025
Detroit, MI - Maintenance 11/4
Completed - The scheduled maintenance has been completed.
Nov 3, 17:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 11:00 CST
Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Oct 29, 07:16 CDT
Detroit, MI - Maintenance 11/3
Completed - The scheduled maintenance has been completed.
Nov 3, 05:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 22:30 CST
Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Oct 29, 07:12 CDT
Nov 2, 2025
Nov 1, 2025
104 South Laflin Street, Chicago, IL
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Nov 1, 18:34 CDT
Investigating - We are investigating reports of service interruptions at the location.
Nov 1, 18:22 CDT
Oct 31, 2025
1050 North 4th Street, Columbus, OH
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Oct 31, 17:12 CDT
Investigating - We are investigating reports of service interruptions at the location.
Oct 31, 11:51 CDT
717 South Clark Street, Chicago, IL
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Oct 31, 17:11 CDT
Investigating - We are investigating reports of service interruptions at the location.
Oct 31, 12:48 CDT
Gainesville, GA - 1100 Park Creek Court
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Oct 31, 16:49 CDT
Update - Some customers may experience service disruptions. Our network team is working diligently to isolate and stabilize network connectivity for impacted customers. On-site technicians are continuing to troubleshoot. Our next update will be provided by 5:00 PM EST on 10/31. We appreciate your patience and understanding in the matter. To stay informed, please click 'Subscribe'.
Oct 31, 13:54 CDT
Update - Some customers may experience service disruptions. Our network team is working diligently to isolate and stabilize network connectivity for impacted customers. Our next update will be provided by 1:00 PM EST on 10/31. We appreciate your patience and understanding in the matter. To stay informed, please click 'Subscribe'.
Oct 30, 18:48 CDT
Identified - Some customers may experience service disruptions. Our technicians are on-site investigating impacted components. At this time, we are pending an estimated time of repair. Our next update will be provided by 6:00 PM EST. We appreciate your patience and understanding in the matter. To stay informed, please click 'Subscribe'.
Oct 30, 13:22 CDT
Investigating - We are investigating reports of service interruptions at the location.
Oct 29, 16:51 CDT
Oct 30, 2025
Detroit, MI - 1431 Washington Blvd
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Oct 30, 19:52 CDT
Investigating - We are investigating reports of service interruptions at the location.
Oct 30, 07:05 CDT
565 West Quincy Street, Chicago, IL
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Oct 30, 13:19 CDT
Investigating - We are investigating reports of service interruptions at the location.
Oct 30, 06:10 CDT
Detroit, MI - Maintenance 10/30
Completed - The scheduled maintenance has been completed.
Oct 30, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 23:00 CDT
Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Oct 15, 12:26 CDT
Oct 29, 2025
1851 Peak Circle - Apopka, FL | Maintenance 10/30
Completed - The scheduled maintenance has been completed.
Oct 29, 20:06 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 14:06 CDT
Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Oct 17, 14:07 CDT
Richmond, VA - 2005 East Franklin Street
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Oct 29, 13:08 CDT
Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 3:00 PM EST.
Oct 29, 12:29 CDT
Investigating - We are investigating reports of service interruptions at the location.
Oct 29, 07:22 CDT
1851 Peak Circle - Apopka, FL | Maintenance 10/29
Completed - The scheduled maintenance has been completed.
Oct 29, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 23:00 CDT
Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Oct 17, 14:06 CDT
Detroit, MI - Maintenance 10/29
Completed - The scheduled maintenance has been completed.
Oct 29, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 23:01 CDT
Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Oct 15, 12:23 CDT
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