Subscribe to UpdatesSubscribe
Visit our support site.
Investigating - We are investigating reports of service interruptions at the location.
Jan 20, 2026 - 15:19 CST
Jan 20, 2026 - 15:19 CST
About This Site
Welcome to the Zentro Network Status Page. Stay informed about real-time service updates and performance across our network. To receive notifications on any specific service issues affecting your building, please click "Subscribe."
Zentro Network
Operational
Zentro Internet
Operational
Zentro DNS Servers
Operational
Zentro Websites
Operational
Zentrointernet.com
Operational
Zentro Customer Portal
Operational
Zentro DirecTV
Operational
DirecTV Satellite
Operational
DirecTV Stream
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Chicago, IL - 640 W. Cermak Rd. | 1719 S. Clinton St. | 812 W. Van Buren St. | 833 W. 15th Pl. | 2222 S. Lumber St. | 1525 S. Sangamon St. Jan 21, 2026 08:30-15:30 CST
A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Posted on Jan 14, 2026 - 12:12 CST
Posted on Jan 14, 2026 - 12:12 CST
Chicago, IL - 9 West Walton St. Jan 22, 2026 01:00-05:00 CST
A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Posted on Jan 15, 2026 - 11:54 CST
Posted on Jan 15, 2026 - 11:54 CST
Chicago, IL - 70 W. Huron St. Jan 22, 2026 08:30-13:30 CST
A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Posted on Jan 09, 2026 - 14:13 CST
Posted on Jan 09, 2026 - 14:13 CST
Riverview, FL - 6908 Simmons Loop Jan 28, 2026 00:00-05:00 CST
A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Posted on Jan 15, 2026 - 11:24 CST
Posted on Jan 15, 2026 - 11:24 CST
Atlanta, GA - 240 20th St. NW Feb 3, 2026 00:00-06:00 CST
A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Posted on Jan 15, 2026 - 11:13 CST
Posted on Jan 15, 2026 - 11:13 CST
Past Incidents
Jan 21, 2026
No incidents reported today.
Jan 20, 2026
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 20, 17:23 CST
Jan 20, 17:23 CST
Identified -
Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 8:00 PM EST.
Jan 20, 14:23 CST
Jan 20, 14:23 CST
Investigating -
We are investigating reports of service interruptions at the location.
Jan 20, 12:10 CST
Jan 20, 12:10 CST
Completed -
The scheduled maintenance has been completed.
Jan 20, 05:00 CST
Jan 20, 05:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 01:00 CST
Jan 20, 01:00 CST
Scheduled -
A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Jan 15, 11:42 CST
Jan 15, 11:42 CST
Jan 19, 2026
Resolved -
Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 19, 13:46 CST
Jan 19, 13:46 CST
Investigating -
We are investigating reports of local power issues impacting service.
Jan 19, 12:30 CST
Jan 19, 12:30 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 19, 12:11 CST
Jan 19, 12:11 CST
Investigating -
We are investigating reports of service interruptions at the location.
Jan 19, 11:36 CST
Jan 19, 11:36 CST
Jan 18, 2026
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 18, 17:31 CST
Jan 18, 17:31 CST
Investigating -
We are investigating reports of service interruptions at the location.
Jan 18, 14:57 CST
Jan 18, 14:57 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 18, 15:36 CST
Jan 18, 15:36 CST
Identified -
Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 4:00 PM PST.
Jan 18, 14:09 CST
Jan 18, 14:09 CST
Investigating -
We are investigating reports of service interruptions at the location.
Jan 17, 15:31 CST
Jan 17, 15:31 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 18, 14:10 CST
Jan 18, 14:10 CST
Monitoring -
Customers may be experiencing intermittent connectivity. Technicians were dispatched to address the issue. A fix has been implemented and we are monitoring the results.
Jan 18, 12:15 CST
Jan 18, 12:15 CST
Investigating -
We are investigating reports of service interruptions at the location.
Jan 18, 08:20 CST
Jan 18, 08:20 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 18, 14:08 CST
Jan 18, 14:08 CST
Identified -
Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 3:00 PM PST.
Jan 18, 13:18 CST
Jan 18, 13:18 CST
Investigating -
We are investigating reports of service interruptions at the location.
Jan 17, 18:32 CST
Jan 17, 18:32 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 18, 14:08 CST
Jan 18, 14:08 CST
Identified -
Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 3:00 PM PST.
Jan 18, 12:16 CST
Jan 18, 12:16 CST
Jan 17, 2026
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 17, 12:20 CST
Jan 17, 12:20 CST
Investigating -
We are investigating reports of local power issues impacting service.
Jan 17, 10:49 CST
Jan 17, 10:49 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 17, 11:30 CST
Jan 17, 11:30 CST
Investigating -
We are investigating reports of local power issues impacting service.
Jan 17, 10:50 CST
Jan 17, 10:50 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 17, 11:30 CST
Jan 17, 11:30 CST
Investigating -
We are investigating reports of local power issues impacting service.
Jan 17, 10:49 CST
Jan 17, 10:49 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 17, 11:28 CST
Jan 17, 11:28 CST
Investigating -
We are investigating reports of local power issues impacting service.
Jan 17, 10:48 CST
Jan 17, 10:48 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 17, 11:28 CST
Jan 17, 11:28 CST
Investigating -
We are investigating reports of local power issues impacting service.
Jan 17, 10:48 CST
Jan 17, 10:48 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 17, 11:27 CST
Jan 17, 11:27 CST
Investigating -
We are investigating reports of local power issues impacting service.
Jan 17, 10:47 CST
Jan 17, 10:47 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 17, 11:26 CST
Jan 17, 11:26 CST
Investigating -
We are investigating reports of local power issues impacting service.
Jan 17, 10:47 CST
Jan 17, 10:47 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 17, 11:25 CST
Jan 17, 11:25 CST
Investigating -
We are investigating reports of local power issues impacting service.
Jan 17, 10:47 CST
Jan 17, 10:47 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 17, 11:24 CST
Jan 17, 11:24 CST
Investigating -
We are investigating reports of local power issues impacting service.
Jan 17, 10:46 CST
Jan 17, 10:46 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 17, 11:24 CST
Jan 17, 11:24 CST
Investigating -
We are investigating reports of service interruptions at the location.
Jan 17, 10:45 CST
Jan 17, 10:45 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 17, 11:23 CST
Jan 17, 11:23 CST
Investigating -
We are investigating reports of local power issues impacting service.
Jan 17, 10:46 CST
Jan 17, 10:46 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 17, 11:22 CST
Jan 17, 11:22 CST
Investigating -
We are investigating reports of service interruptions at the location.
Jan 16, 14:46 CST
Jan 16, 14:46 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 17, 11:22 CST
Jan 17, 11:22 CST
Investigating -
We are investigating reports of local power issues impacting service.
Jan 17, 10:45 CST
Jan 17, 10:45 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 17, 11:22 CST
Jan 17, 11:22 CST
Investigating -
We are investigating reports of local power issues impacting service.
Jan 17, 10:44 CST
Jan 17, 10:44 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 17, 11:21 CST
Jan 17, 11:21 CST
Investigating -
We are investigating reports of local power issues impacting service.
Jan 17, 10:44 CST
Jan 17, 10:44 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 17, 11:20 CST
Jan 17, 11:20 CST
Investigating -
We are investigating reports of local power issues impacting service.
Jan 17, 10:44 CST
Jan 17, 10:44 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 17, 11:20 CST
Jan 17, 11:20 CST
Investigating -
We are investigating reports of local power issues impacting service.
Jan 17, 10:43 CST
Jan 17, 10:43 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 17, 11:20 CST
Jan 17, 11:20 CST
Investigating -
We are investigating reports of local power issues impacting service.
Jan 17, 10:43 CST
Jan 17, 10:43 CST
Resolved -
Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 17, 11:19 CST
Jan 17, 11:19 CST
Investigating -
We are investigating reports of local power issues impacting service.
Jan 17, 10:42 CST
Jan 17, 10:42 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 17, 11:19 CST
Jan 17, 11:19 CST
Investigating -
We are investigating reports of service interruptions at the location.
Jan 17, 10:42 CST
Jan 17, 10:42 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 17, 00:57 CST
Jan 17, 00:57 CST
Investigating -
We are investigating reports of service interruptions at the location.
Jan 16, 22:02 CST
Jan 16, 22:02 CST
Jan 16, 2026
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 16, 23:53 CST
Jan 16, 23:53 CST
Investigating -
We are investigating reports of service interruptions at the location.
Jan 16, 13:51 CST
Jan 16, 13:51 CST
Resolved -
Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 16, 04:34 CST
Jan 16, 04:34 CST
Identified -
We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 8:00 PM local time.
Jan 15, 16:57 CST
Jan 15, 16:57 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 16, 04:32 CST
Jan 16, 04:32 CST
Investigating -
We are investigating reports of service interruptions at the location.
Jan 15, 18:35 CST
Jan 15, 18:35 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 16, 01:20 CST
Jan 16, 01:20 CST
Investigating -
We are investigating reports of service interruptions at the location.
Jan 15, 23:29 CST
Jan 15, 23:29 CST
Jan 15, 2026
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 15, 11:30 CST
Jan 15, 11:30 CST
Update -
Customers may be experiencing intermittent connectivity. Our team is coordinating with building personnel to resolve and restore services. Our estimated time of repair is 12:00 PM CST on 1/15/2026. We appreciate your patience and understanding in the matter. To stay informed with the latest news please click 'Subscribe'.
Jan 14, 19:04 CST
Jan 14, 19:04 CST
Identified -
Customers may be experiencing intermittent connectivity. Our team is working diligently to isolate and resolve the issue. Our next status update will be provided by 4:00 PM CST. To stay informed with the latest updates please click 'Subscribe'.
Jan 14, 12:55 CST
Jan 14, 12:55 CST
Investigating -
We are investigating reports of service interruptions at the location.
Jan 14, 10:26 CST
Jan 14, 10:26 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 15, 10:17 CST
Jan 15, 10:17 CST
Update -
Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 7:00 PM PST.
Jan 14, 19:05 CST
Jan 14, 19:05 CST
Identified -
Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 5:00 PM PST.
Jan 14, 16:30 CST
Jan 14, 16:30 CST
Investigating -
We are investigating reports of service interruptions at the location.
Jan 14, 14:11 CST
Jan 14, 14:11 CST
Resolved -
Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 15, 06:53 CST
Jan 15, 06:53 CST
Investigating -
We are investigating reports of local power issues impacting service.
Jan 15, 05:03 CST
Jan 15, 05:03 CST
Jan 14, 2026
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 14, 12:40 CST
Jan 14, 12:40 CST
Investigating -
We are investigating reports of local power issues impacting service.
Jan 14, 07:20 CST
Jan 14, 07:20 CST
Completed -
The scheduled maintenance has been completed.
Jan 14, 12:30 CST
Jan 14, 12:30 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 08:30 CST
Jan 14, 08:30 CST
Scheduled -
A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Jan 7, 09:05 CST
Jan 7, 09:05 CST
Resolved -
Service has been restore. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 14, 12:25 CST
Jan 14, 12:25 CST
Investigating -
We are investigating reports of service interruptions at the location.
Jan 13, 23:23 CST
Jan 13, 23:23 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 14, 11:48 CST
Jan 14, 11:48 CST
Investigating -
We are investigating reports of service interruptions at the location.
Jan 14, 10:10 CST
Jan 14, 10:10 CST
Completed -
The scheduled maintenance has been completed.
Jan 14, 11:30 CST
Jan 14, 11:30 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 08:30 CST
Jan 14, 08:30 CST
Scheduled -
A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Jan 9, 14:26 CST
Jan 9, 14:26 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 14, 04:02 CST
Jan 14, 04:02 CST
Investigating -
We are investigating reports of service interruptions at the location.
Jan 13, 23:22 CST
Jan 13, 23:22 CST
Jan 13, 2026
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 13, 19:10 CST
Jan 13, 19:10 CST
Investigating -
We are investigating reports of service interruptions at the location.
Jan 13, 15:12 CST
Jan 13, 15:12 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 13, 15:10 CST
Jan 13, 15:10 CST
Investigating -
We are investigating reports of service interruptions at the location.
Jan 13, 10:08 CST
Jan 13, 10:08 CST
Resolved -
Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 13, 15:10 CST
Jan 13, 15:10 CST
Investigating -
We are investigating reports of local power issues impacting service.
Jan 13, 13:52 CST
Jan 13, 13:52 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 13, 12:34 CST
Jan 13, 12:34 CST
Investigating -
We are investigating reports of service interruptions at the location.
Jan 13, 12:09 CST
Jan 13, 12:09 CST
Completed -
The scheduled maintenance has been completed.
Jan 13, 11:30 CST
Jan 13, 11:30 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 08:30 CST
Jan 13, 08:30 CST
Scheduled -
A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Jan 9, 14:20 CST
Jan 9, 14:20 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 13, 10:44 CST
Jan 13, 10:44 CST
Investigating -
We are investigating reports of service interruptions at the location.
Jan 12, 07:12 CST
Jan 12, 07:12 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 13, 10:06 CST
Jan 13, 10:06 CST
Investigating -
We are investigating reports of service interruptions at the location.
Jan 12, 18:14 CST
Jan 12, 18:14 CST
Completed -
The scheduled maintenance has been completed.
Jan 13, 05:00 CST
Jan 13, 05:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 01:00 CST
Jan 13, 01:00 CST
Scheduled -
A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Jan 9, 14:14 CST
Jan 9, 14:14 CST
Jan 12, 2026
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 12, 19:03 CST
Jan 12, 19:03 CST
Investigating -
We are investigating reports of service interruptions at the location.
Jan 12, 14:28 CST
Jan 12, 14:28 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 12, 14:29 CST
Jan 12, 14:29 CST
Investigating -
We are investigating reports of service interruptions at the location.
Jan 11, 08:10 CST
Jan 11, 08:10 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 12, 12:24 CST
Jan 12, 12:24 CST
Investigating -
We are investigating reports of service interruptions at the location.
Jan 12, 07:13 CST
Jan 12, 07:13 CST
Jan 11, 2026
Jan 10, 2026
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 10, 21:56 CST
Jan 10, 21:56 CST
Investigating -
We are investigating reports of service interruptions at the location.
Jan 10, 08:08 CST
Jan 10, 08:08 CST
Jan 9, 2026
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 9, 18:30 CST
Jan 9, 18:30 CST
Investigating -
We are investigating reports of service interruptions at the location.
Jan 9, 10:10 CST
Jan 9, 10:10 CST
Resolved -
Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 9, 14:31 CST
Jan 9, 14:31 CST
Investigating -
We are investigating reports of local power issues impacting service.
Jan 9, 13:51 CST
Jan 9, 13:51 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 9, 13:51 CST
Jan 9, 13:51 CST
Identified -
We’ve identified the cause of the outage. Our fiber backbone was damaged by vandalism, leading to the current service disruption.
Our teams are working closely with our network partners to complete repairs, though the damage is extensive and restoration is taking longer than anticipated. Please know that this work is ongoing and remains a top priority.
We truly appreciate your patience and understanding.
Jan 9, 09:30 CST
Our teams are working closely with our network partners to complete repairs, though the damage is extensive and restoration is taking longer than anticipated. Please know that this work is ongoing and remains a top priority.
We truly appreciate your patience and understanding.
Jan 9, 09:30 CST
Investigating -
We are investigating reports of service interruptions at the location.
Jan 9, 03:58 CST
Jan 9, 03:58 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 9, 11:51 CST
Jan 9, 11:51 CST
Investigating -
We are investigating reports of service interruptions at the location.
Jan 9, 09:11 CST
Jan 9, 09:11 CST
Resolved -
This incident has been resolved.
Jan 9, 09:53 CST
Jan 9, 09:53 CST
Investigating -
We are investigating reports of service interruptions at the location.
Jan 8, 22:14 CST
Jan 8, 22:14 CST
Resolved -
Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 9, 04:01 CST
Jan 9, 04:01 CST
Update -
We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 2 A.M. CST.
Jan 8, 22:45 CST
Jan 8, 22:45 CST
Identified -
We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 11 P.M. CST.
Jan 8, 21:53 CST
Jan 8, 21:53 CST
Investigating -
We are investigating reports of local power issues impacting service.
Jan 8, 20:39 CST
Jan 8, 20:39 CST
Resolved -
Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 9, 01:01 CST
Jan 9, 01:01 CST
Identified -
We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 12:30 A.M. CST.
Jan 8, 22:37 CST
Jan 8, 22:37 CST
Investigating -
We are investigating reports of local power issues impacting service.
Jan 8, 20:27 CST
Jan 8, 20:27 CST
Resolved -
Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 9, 01:00 CST
Jan 9, 01:00 CST
Identified -
We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 1 A.M CST.
Jan 8, 22:16 CST
Jan 8, 22:16 CST
Investigating -
We are investigating reports of local power issues impacting service.
Jan 8, 20:29 CST
Jan 8, 20:29 CST
Resolved -
Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 9, 00:47 CST
Jan 9, 00:47 CST
Monitoring -
Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 9, 00:18 CST
Jan 9, 00:18 CST
Investigating -
We are investigating reports of local power issues impacting service.
Jan 8, 20:25 CST
Jan 8, 20:25 CST
Jan 8, 2026
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 8, 13:51 CST
Jan 8, 13:51 CST
Investigating -
We are investigating reports of local power issues impacting service.
Jan 8, 12:45 CST
Jan 8, 12:45 CST
Resolved -
Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 8, 11:02 CST
Jan 8, 11:02 CST
Investigating -
We are investigating reports of local power issues impacting service.
Jan 8, 10:38 CST
Jan 8, 10:38 CST
Completed -
The scheduled maintenance has been completed.
Jan 8, 04:30 CST
Jan 8, 04:30 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 02:30 CST
Jan 8, 02:30 CST
Scheduled -
A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Jan 7, 11:53 CST
Jan 7, 11:53 CST
Jan 7, 2026
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 7, 16:35 CST
Jan 7, 16:35 CST
Investigating -
We are investigating reports of service interruptions at the location.
Jan 7, 10:49 CST
Jan 7, 10:49 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 7, 07:10 CST
Jan 7, 07:10 CST
Investigating -
We are investigating reports of service interruptions at the location.
Jan 5, 11:25 CST
Jan 5, 11:25 CST