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All Systems Operational
About This Site
Welcome to the Zentro Network Status Page. Stay informed about real-time service updates and performance across our network. To receive notifications on any specific service issues affecting your building, please click "Subscribe."
Zentro Network
Operational
Zentro Internet
Operational
Zentro DNS Servers
Operational
Zentro Websites
Operational
Zentrointernet.com
Operational
Zentro Customer Portal
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Operational
Zentro DirecTV
Operational
DirecTV Satellite
Operational
DirecTV Stream
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 20, 2025
No incidents reported today.
Jan 19, 2025
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 19, 12:03 CST
Jan 19, 12:03 CST
Identified -
Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 11 AM.
Jan 18, 19:14 CST
Jan 18, 19:14 CST
Investigating -
We are investigating reports of service interruptions at the location.
Jan 18, 16:41 CST
Jan 18, 16:41 CST
Resolved -
Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 19, 12:03 CST
Jan 19, 12:03 CST
Investigating -
We are investigating reports of local power issues impacting service.
Jan 19, 10:31 CST
Jan 19, 10:31 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 19, 10:19 CST
Jan 19, 10:19 CST
Identified -
Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 12pm noon.
Jan 19, 08:09 CST
Jan 19, 08:09 CST
Jan 18, 2025
Resolved -
This incident has been resolved.
Jan 18, 13:09 CST
Jan 18, 13:09 CST
Identified -
Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 2pm.
Jan 18, 10:53 CST
Jan 18, 10:53 CST
Jan 17, 2025
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 17, 11:49 CST
Jan 17, 11:49 CST
Investigating -
We are investigating reports of service interruptions at the location.
Jan 15, 13:02 CST
Jan 15, 13:02 CST
Completed -
The scheduled maintenance has been completed.
Jan 17, 06:00 CST
Jan 17, 06:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 04:00 CST
Jan 17, 04:00 CST
Scheduled -
A Planned Maintenance is scheduled service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Jan 16, 16:43 CST
Jan 16, 16:43 CST
Jan 16, 2025
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 16, 17:09 CST
Jan 16, 17:09 CST
Investigating -
We are investigating reports of service interruptions at the location.
Jan 16, 11:17 CST
Jan 16, 11:17 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 16, 17:04 CST
Jan 16, 17:04 CST
Identified -
The issue has been identified and a fix is being implemented.
Jan 16, 10:44 CST
Jan 16, 10:44 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 16, 17:03 CST
Jan 16, 17:03 CST
Identified -
The issue has been identified and a fix is being implemented.
Jan 16, 10:43 CST
Jan 16, 10:43 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 16, 17:02 CST
Jan 16, 17:02 CST
Identified -
The issue has been identified and a fix is being implemented.
Jan 16, 10:42 CST
Jan 16, 10:42 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 16, 17:00 CST
Jan 16, 17:00 CST
Identified -
The issue has been identified and a fix is being implemented.
Jan 16, 10:44 CST
Jan 16, 10:44 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 16, 15:37 CST
Jan 16, 15:37 CST
Identified -
Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 6:00 PM.
Jan 16, 14:15 CST
Jan 16, 14:15 CST
Resolved -
Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 16, 14:29 CST
Jan 16, 14:29 CST
Investigating -
We are investigating reports of service interruptions at the location.
Jan 16, 11:15 CST
Jan 16, 11:15 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 16, 14:07 CST
Jan 16, 14:07 CST
Investigating -
We are investigating reports of service interruptions at the location.
Jan 16, 10:15 CST
Jan 16, 10:15 CST
Jan 15, 2025
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 15, 16:56 CST
Jan 15, 16:56 CST
Investigating -
We are investigating reports of service interruptions at the location.
Jan 15, 13:57 CST
Jan 15, 13:57 CST
Resolved -
Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 15, 15:17 CST
Jan 15, 15:17 CST
Investigating -
We are investigating reports of service interruptions at the location.
Jan 15, 14:46 CST
Jan 15, 14:46 CST
Jan 14, 2025
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 14, 17:42 CST
Jan 14, 17:42 CST
Update -
Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 6:00 PM.
Jan 14, 14:12 CST
Jan 14, 14:12 CST
Identified -
The issue has been identified and a fix is being implemented.
Jan 14, 14:10 CST
Jan 14, 14:10 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 14, 17:42 CST
Jan 14, 17:42 CST
Update -
Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 6:00 PM.
Jan 14, 13:46 CST
Jan 14, 13:46 CST
Update -
Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 2:00 PM.
Jan 14, 10:14 CST
Jan 14, 10:14 CST
Identified -
We have identified the issues of the service interruption at your property and are working to fix it as quickly as possible.
Jan 14, 08:56 CST
Jan 14, 08:56 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 14, 11:20 CST
Jan 14, 11:20 CST
Update -
Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 1:00 PM.
Jan 14, 10:22 CST
Jan 14, 10:22 CST
Update -
Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 9 AM EST
Jan 13, 22:05 CST
Jan 13, 22:05 CST
Identified -
Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 11 PM EST.
Jan 13, 16:45 CST
Jan 13, 16:45 CST
Investigating -
We are investigating reports of service interruptions at the location.
Jan 13, 13:26 CST
Jan 13, 13:26 CST
Jan 13, 2025
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 13, 16:13 CST
Jan 13, 16:13 CST
Identified -
Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 6 PM.
Jan 13, 15:54 CST
Jan 13, 15:54 CST
Jan 12, 2025
No incidents reported.
Jan 11, 2025
Resolved -
This incident has been resolved.
Jan 11, 16:39 CST
Jan 11, 16:39 CST
Identified -
We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 8 PM EST.
Jan 11, 15:20 CST
Jan 11, 15:20 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 11, 11:26 CST
Jan 11, 11:26 CST
Identified -
Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 1 PM CST
Jan 11, 10:38 CST
Jan 11, 10:38 CST
Investigating -
We are investigating reports of service interruptions at the location.
Jan 11, 07:32 CST
Jan 11, 07:32 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 11, 10:36 CST
Jan 11, 10:36 CST
Identified -
Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 1 PM EST.
Jan 11, 09:41 CST
Jan 11, 09:41 CST
Jan 10, 2025
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 10, 12:06 CST
Jan 10, 12:06 CST
Identified -
Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 3:00 PM.
Jan 10, 11:52 CST
Jan 10, 11:52 CST
Investigating -
We are investigating reports of service interruptions at the location.
Jan 10, 11:31 CST
Jan 10, 11:31 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 10, 11:03 CST
Jan 10, 11:03 CST
Identified -
Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 1:00 PM.
Jan 10, 10:07 CST
Jan 10, 10:07 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 10, 10:10 CST
Jan 10, 10:10 CST
Investigating -
We’re aware of the service interruption at your property and are working to fix it as quickly as possible.
Jan 10, 07:27 CST
Jan 10, 07:27 CST
Jan 9, 2025
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 9, 18:40 CST
Jan 9, 18:40 CST
Identified -
Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 7:00 PM.
Jan 9, 14:51 CST
Jan 9, 14:51 CST
Resolved -
Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 9, 12:06 CST
Jan 9, 12:06 CST
Identified -
Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 3:00 PM.
Jan 9, 10:49 CST
Jan 9, 10:49 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 9, 10:04 CST
Jan 9, 10:04 CST
Update -
We are continuing to work on a fix for this issue.
Jan 9, 03:48 CST
Jan 9, 03:48 CST
Identified -
Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 7:40 AM
Jan 9, 01:40 CST
Jan 9, 01:40 CST
Jan 8, 2025
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 8, 18:44 CST
Jan 8, 18:44 CST
Identified -
We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 6:30 PM
Jan 8, 17:14 CST
Jan 8, 17:14 CST
Investigating -
We are investigating reports of service interruptions at the location.
Jan 8, 17:08 CST
Jan 8, 17:08 CST
Resolved -
Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 8, 15:41 CST
Jan 8, 15:41 CST
Monitoring -
Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 8, 15:22 CST
Jan 8, 15:22 CST
Investigating -
We are investigating reports of service interruptions at the location.
Jan 8, 14:40 CST
Jan 8, 14:40 CST
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 8, 10:04 CST
Jan 8, 10:04 CST
Identified -
We’re aware of the service interruption at your property and are working to fix it as quickly as possible
Jan 8, 07:53 CST
Jan 8, 07:53 CST
Jan 7, 2025
No incidents reported.
Jan 6, 2025
Resolved -
Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jan 6, 19:40 CST
Jan 6, 19:40 CST
Identified -
Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 10 pm.
Jan 6, 18:29 CST
Jan 6, 18:29 CST
Investigating -
We are investigating reports of service interruptions at the location.
Jan 6, 18:24 CST
Jan 6, 18:24 CST