Sands at Saint Lucie
Update - We are currently experiencing a service interruption at this site and understand the inconvenience this may cause. Our team is actively working with property staff to restore connectivity by repairing affected network components. The estimated time of resolution is 12:00 PM EST on July 14. We appreciate your patience and understanding as we resolve this matter as quickly as possible.

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Jul 12, 2025 - 18:55 CDT
Update - We understand how disruptive service interruptions can be, and we sincerely apologize for any inconvenience this may be causing. Our team is working with urgency and care to pinpoint the issue and restore services as quickly as possible. We’ll share the next status update at 6:00 PM EST. To stay in the loop, please click 'Subscribe'.
Jul 12, 2025 - 14:22 CDT
Investigating - We are investigating reports of service interruptions at the location.
Jul 12, 2025 - 10:06 CDT

About This Site

Welcome to the Zentro Network Status Page. Stay informed about real-time service updates and performance across our network. To receive notifications on any specific service issues affecting your building, please click "Subscribe."

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Degraded Performance
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Major Outage
Maintenance
Jul 14, 2025
33 South Ashland Avenue, Chicago, IL
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jul 14, 14:50 CDT
Investigating - We are investigating reports of service interruptions at the location.
Jul 14, 10:44 CDT
9324 S. Breakwater Blvd and 4013 E. Lake Vista Pkwy in Oak Creek, WI
Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jul 14, 14:49 CDT
Investigating - We are investigating reports of local power issues impacting service.
Jul 14, 13:16 CDT
Des Plaines, IL - 900 Center St.
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jul 14, 11:16 CDT
Identified - We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 2:00 PM.
Jul 14, 10:46 CDT
1717 East 9th Street, Cleveland, OH
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jul 14, 10:41 CDT
Identified - Some customers may be experiencing intermittent connectivity. We are working diligently to resolve this issue . Estimated time to resolution is 7/14 at 12:00 PM EST. We apologize for the inconvenience, to stay in the loop with the latest updates please click 'Subscribe'.
Jul 12, 12:13 CDT
Jul 13, 2025
Milwaukee, WI - 2160 South Kinnickinnic Avenue
Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jul 13, 22:49 CDT
Identified - We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 9 PM Central.
Jul 13, 18:28 CDT
Jul 12, 2025
Detroit, MI - 2135 Hubbard Street & 27 East Willis
Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jul 12, 13:28 CDT
Investigating - We are investigating reports of local power issues impacting service.
Jul 12, 12:54 CDT
Jul 11, 2025
Chicago, IL - 55 W. Van Buren St., 637 S. Dearborn St.
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jul 11, 18:07 CDT
Investigating - We are currently investigating this issue.
Jul 8, 09:38 CDT
, Chicago, IL-2134 West Iowa Street
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jul 11, 18:04 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 11, 08:48 CDT
Investigating - We are currently investigating this issue.
Jul 11, 07:37 CDT
Detroit, MI - 27 East Willis & 2135 Hubbard Street
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jul 11, 17:58 CDT
Investigating - We are investigating reports of service interruptions at the location.
Jul 11, 13:38 CDT
Chicago, IL - 6. S. Laflin St.
Resolved - This incident has been resolved.
Jul 11, 09:36 CDT
Identified - The issues had been identified as a power outage in your area. ComEd ETA: 8:15
Jul 11, 07:40 CDT
Chicago, IL,1260 W. Washington Blvd
Resolved - This incident has been resolved.
Jul 11, 09:35 CDT
Identified - The issues had been identified as a power outage near your area. ComEd ETA: 8:15
Jul 11, 07:47 CDT
Chicago, IL - 159 N. Racine Ave.
Resolved - This incident has been resolved.
Jul 11, 09:34 CDT
Identified - The issues had been identified as a power outage near your area. ComEd ETA: 8:15
Jul 11, 07:46 CDT
1851 Peak Circle, Apopka, FL | Maintenance Pt. 2
Completed - The scheduled maintenance has been completed.
Jul 11, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 23:00 CDT
Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Jul 9, 17:53 CDT
Jul 10, 2025
21 Hazelwood Street, Detroit, MI
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jul 10, 18:07 CDT
Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 5:00 PM.
Jul 10, 11:09 CDT
Investigating - We are investigating reports of service interruptions at the location.
Jul 10, 10:58 CDT
845 North State Street, Chicago, IL
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jul 10, 17:31 CDT
Investigating - We are investigating reports of service interruptions at the location.
Jul 10, 10:52 CDT
Apopka, FL - 1851 Peak Circle
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jul 10, 14:59 CDT
Investigating - We are investigating reports of service interruptions at the location.
Jul 9, 09:56 CDT
1851 Peak Circle, Apopka, FL
Completed - The scheduled maintenance has been completed.
Jul 10, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 23:00 CDT
Scheduled - A Planned Maintenance is scheduled. Service may be impacted during this time. We appreciate your patience and understanding while we work to improve our services and continue to provide Enlightening Fast Internet.
Jul 9, 17:50 CDT
Jul 9, 2025
555 West Kinzie Street, Chicago, IL
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jul 9, 17:31 CDT
Investigating - We are investigating reports of service interruptions at the location.
Jul 9, 13:19 CDT
Evanston, IL - 1570 Elmwood Ave., 807 Church St., and 800 Michigan Ave.
Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jul 9, 11:31 CDT
Identified - We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 9AM.
Jul 9, 07:29 CDT
Jul 8, 2025
Greater Chicago Area
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jul 8, 23:43 CDT
Investigating - We are currently investigating reports of service disruptions in the area caused by storm-related impacts. Our team is working diligently to assess the situation and restore service as quickly as possible.
Jul 8, 22:09 CDT
Detroit, MI - 1514 Washington Blvd
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jul 8, 18:52 CDT
Investigating - We are investigating reports of service interruptions at the location.
Jul 8, 10:50 CDT
1701 Dawsonville Highway, Gainesville, GA
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jul 8, 14:51 CDT
Investigating - We are investigating reports of service interruptions at the location.
Jun 28, 18:09 CDT
Chicago, IL - 925 West Huron Street
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jul 8, 14:45 CDT
Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 1:00 PM Central.
Jul 8, 07:34 CDT
Update - We are continuing to investigate this issue.
Jul 7, 11:54 CDT
Investigating - We are investigating reports of service interruptions at the location.
Jul 7, 11:30 CDT
1230 Joe Frank Harris Parkway Southeast, Cartersville, GA
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jul 8, 14:24 CDT
Update - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 3PM Eastern.
Jul 8, 09:34 CDT
Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 12:00PM CST
Jul 8, 03:31 CDT
Investigating - We are investigating reports of service interruptions at the location.
Jul 7, 15:02 CDT
Detroit, MI - 66 Winder St
Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jul 8, 13:29 CDT
Identified - We have been notified of a power outage in your area. Local Power Utility has not provided an estimated time for resolution.
Jul 8, 09:17 CDT
Detroit, MI - 2915 John R Street & 6001 Cass Avenue
Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jul 8, 09:35 CDT
Update - We have been notified of a power outage in your area. Local Power Utility has not provided an estimated time for resolution.
Jul 7, 10:46 CDT
Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is TBD.
Jul 7, 10:45 CDT
Update - We are continuing to investigate this issue.
Jul 7, 10:44 CDT
Investigating - We are investigating reports of service interruptions at the location.
Jul 7, 10:43 CDT
Jul 7, 2025
4141 North Kedzie Avenue, Chicago, IL
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jul 7, 18:39 CDT
Investigating - We are investigating reports of service interruptions at the location.
Jul 7, 12:24 CDT
Chicago, IL - 720 West Randolph Street
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jul 7, 15:01 CDT
Investigating - We are investigating reports of service interruptions at the location.
Jul 7, 08:33 CDT
North Riverside, IL - 7501 W. Cermak Rd.
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jul 7, 10:20 CDT
Investigating - We are investigating reports of service interruptions at the location.
Jul 7, 08:31 CDT
Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025
670 West Wayman Street, Chicago, IL
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jul 4, 13:28 CDT
Update - We are continuing to work on a fix for this issue.
Jul 4, 10:16 CDT
Identified - The issue has been identified and a fix is being implemented.
Jul 4, 09:42 CDT
Jul 3, 2025
5316 South Dorchester Avenue, Chicago, IL
Resolved - Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jul 3, 23:48 CDT
Update - We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 11:45 PM CST.
Jul 3, 16:33 CDT
Identified - We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 11:45 PM CST.
Jul 3, 16:33 CDT
Sands at Saint Lucie in Fort Pierce FL
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jul 3, 13:49 CDT
Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 2:00 PM.
Jul 3, 10:41 CDT
Jul 2, 2025
1315 Adams Street, Nashville, TN
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jul 2, 19:36 CDT
Monitoring - A fix has been implemented. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jul 2, 10:29 CDT
Investigating - We are investigating reports of service interruptions at the location.
Jul 1, 12:52 CDT
Chicago, IL - 166 N. Aberdeen St.
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jul 2, 19:10 CDT
Investigating - We are investigating reports of service interruptions at the location.
Jul 2, 18:44 CDT
30 East Roosevelt Road, Chicago, IL
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jul 2, 18:58 CDT
Investigating - We are investigating reports of service interruptions at the location.
Jul 2, 17:27 CDT
Chicago, IL - 650 W. Wayman Street, 711 W. Grand Avenue, and 630 W. Lake Street
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jul 2, 14:54 CDT
Investigating - We are investigating reports of service interruptions at the location.
Jul 2, 14:47 CDT
Apopka, FL - 1851 Peak Circle
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jul 2, 13:13 CDT
Monitoring - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue.
Jul 2, 12:17 CDT
Investigating - We are investigating reports of service interruptions at the location.
Jul 2, 12:10 CDT
2134 West Iowa Street, Chicago, IL
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jul 2, 13:13 CDT
Investigating - We are investigating reports of service interruptions at the location.
Jul 2, 10:16 CDT
Chicago, IL - 720 West Randolph Street
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jul 2, 10:06 CDT
Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is TBD.
Jul 2, 09:38 CDT
Investigating - We are investigating reports of service interruptions at the location.
Jul 2, 07:37 CDT
Chicago, IL - 71 West Hubbard Street
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jul 2, 10:06 CDT
Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is TBD.
Jul 2, 09:33 CDT
Investigating - We are investigating reports of service interruptions at the location.
Jul 2, 07:25 CDT
Jul 1, 2025
Jun 30, 2025
Detroit, MI - 28 W Grand River Ave
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 30, 17:13 CDT
Update - Customers may be experiencing intermittent connectivity. Technicians are still working to gain access to the property, our updated estimated time of repair is by end of day on 6/30. We apologize for the inconvenience as we are working diligently to repair impacted fiber components. To stay in the loop, please click 'Subscribe' for the latest updates.
Jun 30, 10:32 CDT
Update - Customers may be experiencing intermittent connectivity. Technicians are still working to gain access to the property, our updated estimated time of repair is 12:00 PM EST 6/30. We apologize for the inconvenience as we are working diligently to repair impacted fiber components. To stay in the loop, please click 'Subscribe' for the latest updates.
Jun 28, 12:59 CDT
Update - Customers may be experiencing intermittent connectivity. Technicians are working with the property to gain access and continue repairs, next update will be provided 1:00 PM EST on 6/28. We apologize for the inconvenience as we are working diligently to repair impacted fiber components. To stay in the loop, please click 'Subscribe' for the latest updates.
Jun 27, 23:05 CDT
Update - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue and are working rapidly to repair damaged fiber components. Our estimated time to repair is 12:00PM EST on 6/27. We apologize for the inconvenience, to stay in the loop for updates please click 'Subscribe'.
Jun 26, 21:01 CDT
Update - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue and are working rapidly to repair damaged fiber components. Our estimated time to repair is 8:00 PM EST. We apologize for the inconvenience, to stay in the loop for updates please click 'Subscribe'.
Jun 26, 12:40 CDT
Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue and are working rapidly to pinpoint the location of damaged components. Once located, our technicians will evaluate an estimated time of repair. We apologize for the inconvenience, to stay in the loop for updates please click 'Subscribe'.
Jun 25, 13:42 CDT
Investigating - We are investigating reports of service interruptions at the location.
Jun 25, 11:36 CDT
Apopka, FL - 1851 Peak Circle | Building 2
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 30, 16:53 CDT
Update - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 4:00 PM local time.
Jun 30, 12:08 CDT
Update - Customers may be experiencing intermittent connectivity. Technicians are working diligently to restore services, next update to be provided at 12:00 PM EST on 6/29. We sincerely apologize for the inconvenience, to stay up to date with the latest developments please click 'Subscribe'.
Jun 28, 18:37 CDT
Identified - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 7pm EST
Jun 28, 15:16 CDT
Investigating - We are investigating reports of service interruptions at the location.
Jun 28, 13:07 CDT
932 West Pleasant Street and 835 Lake Street in Oak Park, IL
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 30, 16:51 CDT
Investigating - We are investigating reports of service interruptions at the location.
Jun 30, 14:28 CDT
Chicago, IL-2134 West Iowa Street
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 30, 13:29 CDT
Update - Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 5:00 PM.
Jun 30, 12:06 CDT
Identified - The issue has been identified as related to a power outage in the area. ETR 11:30 am
Jun 30, 10:26 CDT
Milwaukee, WI - 1515 N. Van Buren St.
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 30, 10:22 CDT
Investigating - We are investigating reports of service interruptions at the location.
Jun 30, 08:49 CDT
Shadow Ridge
Resolved - Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Jun 30, 08:55 CDT
Investigating - We are investigating reports of service interruptions at the location.
Jun 28, 19:50 CDT
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