Detroit, MI - 2915 John R Street & 6001 Cass Avenue

Incident Report for Zentro

Resolved

Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Posted Jul 08, 2025 - 09:35 CDT

Update

We have been notified of a power outage in your area. Local Power Utility has not provided an estimated time for resolution.
Posted Jul 07, 2025 - 10:46 CDT

Identified

Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is TBD.
Posted Jul 07, 2025 - 10:45 CDT

Update

We are continuing to investigate this issue.
Posted Jul 07, 2025 - 10:44 CDT

Investigating

We are investigating reports of service interruptions at the location.
Posted Jul 07, 2025 - 10:43 CDT
This incident affected: Zentro Network (Zentro Internet).