15 East Kirby Street, Detroit, MI

Incident Report for Zentro

Resolved

Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Posted Sep 22, 2025 - 10:30 CDT

Identified

Customers may be experiencing intermittent connectivity. Damages to our fiber located in the hallway are impacting customer on the fifth floor. We are coordinating with building management to repair damaged components as soon as possible. Our next status update will be provided on Monday 9/22 at 3:00 PM EST. To stay up to date with the latest news, please click 'Subscribe'.
Posted Sep 19, 2025 - 18:44 CDT

Investigating

We are investigating reports of service interruptions at the location.
Posted Sep 19, 2025 - 13:45 CDT
This incident affected: Zentro Network (Zentro Internet).
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