Chicago, IL - 235 W. Van Buren St.

Incident Report for Zentro

Resolved

Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Posted Apr 29, 2025 - 14:40 CDT

Update

We are continuing to work on a fix for this issue.
Posted Apr 29, 2025 - 14:40 CDT

Update

Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 3:00 PM CST.
Posted Apr 29, 2025 - 13:11 CDT

Identified

We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 1:15 PM CST.
Posted Apr 29, 2025 - 12:06 CDT

Investigating

We are investigating reports of service interruptions at the location.
Posted Apr 29, 2025 - 11:32 CDT
This incident affected: Zentro Network (Zentro Internet).