2428 and 2440 West Walton Street, Chicago, IL

Incident Report for Zentro

Resolved

Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Posted Jul 28, 2025 - 11:54 CDT

Monitoring

Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Posted Jul 28, 2025 - 09:51 CDT

Update

Customers may be experiencing intermittent connectivity. In order to ensure the safety of our technicians, repair efforts have been temporarily suspended and will resume once conditions are deemed safe. The estimated time for service restoration is July 28 at 12:00 PM CST. We sincerely apologize for the inconvenience this may cause and greatly appreciate your patience and understanding. To stay informed with the latest updates, please click ‘Subscribe’.
Posted Jul 27, 2025 - 09:36 CDT

Update

Customers may be experiencing intermittent connectivity. In order to ensure the safety of our technicians, repair efforts have been temporarily suspended and will resume once conditions are deemed safe. The estimated time for service restoration is July 27 at 12:00 PM CST. We sincerely apologize for the inconvenience this may cause and greatly appreciate your patience and understanding. To stay informed with the latest updates, please click ‘Subscribe’.
Posted Jul 26, 2025 - 15:05 CDT

Update

Customers are currently experiencing intermittent connectivity issues. Our technical teams are actively working to restore affected equipment, as additional components have been impacted. Our next update will be provided at 4:00 PM CST. We sincerely apologize for the inconvenience and appreciate your patience. To receive the latest updates, please click ‘Subscribe’.
Posted Jul 26, 2025 - 12:27 CDT

Update

Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 11:00 AM CST on 7/26.
Posted Jul 25, 2025 - 20:41 CDT

Update

Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 9:00 PM.
Posted Jul 25, 2025 - 18:57 CDT

Update

Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 7:00 PM CST.
Posted Jul 25, 2025 - 14:16 CDT

Update

Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 3:00 PM CST.
Posted Jul 25, 2025 - 12:24 CDT

Identified

We have been notified of a power outage in your area. Local Power Utility has not provided an estimated time of resolution at this moment.
Posted Jul 24, 2025 - 16:50 CDT
This incident affected: Zentro Network (Zentro Internet).