Chicago, IL - 5050 North Sheridan Road

Incident Report for Zentro

Resolved

Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.

Posted Dec 09, 2025 - 15:50 CST

Update

Customers may be experiencing intermittent connectivity. We continue to work with our network and engineering teams to resolve connection issues at this location. Estimated time to resolution is to be determined.

Posted Dec 08, 2025 - 15:45 CST

Identified

We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 10:30 AM Central.

Posted Dec 08, 2025 - 09:33 CST

This incident affected: Zentro Network (Zentro Internet).