474 North Lake Shore Drive and 500 North Lake Shore Drive, Chicago, IL

Incident Report for Zentro

Resolved

Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Posted Aug 29, 2025 - 18:48 CDT

Identified

Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is by 10PM.
Posted Aug 29, 2025 - 17:46 CDT

Investigating

We are investigating reports of service interruptions at the location.
Posted Aug 29, 2025 - 15:56 CDT
This incident affected: Zentro Network (Zentro Internet).
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