5100 Forest Avenue - Downers Grove, IL

Incident Report for Zentro

Resolved

Power and Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.

Posted Jan 09, 2026 - 04:01 CST

Update

We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 2 A.M. CST.

Posted Jan 08, 2026 - 22:45 CST

Identified

We have been notified of a power outage in your area. Local Power Utility has an estimated time for resolution by 11 P.M. CST.

Posted Jan 08, 2026 - 21:53 CST

Investigating

We are investigating reports of local power issues impacting service.

Posted Jan 08, 2026 - 20:39 CST

This incident affected: Zentro Network (Zentro Internet).