345 East Wacker Drive, 455 East Waterside Drive, 474&500 North Lake Shore Drive, Chicago IL

Incident Report for Zentro

Resolved

Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.

Posted Sep 16, 2025 - 04:07 CDT

Update

We are continuing to investigate this issue.

Posted Sep 16, 2025 - 00:15 CDT

Update

We are continuing to investigate this issue.

Posted Sep 15, 2025 - 23:35 CDT

Investigating

We are investigating reports of service interruptions at the location.

Posted Sep 15, 2025 - 23:05 CDT

This incident affected: Zentro Network (Zentro Internet).