Rockwall, TX - 1650 & 1470 South John King Boulevard

Incident Report for Zentro

Update

Customers may be experiencing intermittent connectivity. Our technicians and engineers are continuing site testing to isolate and stabilize connectivity, repair efforts will continue. Our next status update will be provided by Monday @ 3:00 PM CST. We appreciate your patience and understanding in the matter. To stay up to date with the latest information please click 'Subscribe'.
Posted Jan 25, 2026 - 07:45 CST

Update

Customers may be experiencing intermittent connectivity. Our technicians and engineers are continuing site testing to isolate and stabilize connectivity, repair efforts will continue until 1/27 . Our next status update will be provided by 3:00 PM PST. We appreciate your patience and understanding in the matter. To stay up to date with the latest information please click 'Subscribe'.
Posted Jan 23, 2026 - 17:28 CST

Update

Customers may be experiencing intermittent connectivity. Our team is working diligently to isolate and stabilize connectivity, repair efforts will continue into 1/23/2026. Our next status update will be provided by 3:00 PM PST. To stay up to date with the latest information please click 'Subscribe'.
Posted Jan 22, 2026 - 19:57 CST

Identified

Customers may be experiencing intermittent connectivity. Our team is working diligently to isolate and stabilize connectivity, our next status update will be provided by 6:00 PM PST. To stay up to date with the latest information please click 'Subscribe'.
Posted Jan 22, 2026 - 16:44 CST

Monitoring

Service has been restored. Our Team is monitoring the connection.
Posted Jan 21, 2026 - 16:22 CST

Investigating

We are investigating reports of service interruptions at the location.
Posted Jan 21, 2026 - 11:29 CST
This incident affects: Zentro Network (Zentro Internet).