Gainesville, GA - 1100 Park Creek Court

Incident Report for Zentro

Resolved

Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Posted Oct 31, 2025 - 16:49 CDT

Update

Some customers may experience service disruptions. Our network team is working diligently to isolate and stabilize network connectivity for impacted customers. On-site technicians are continuing to troubleshoot. Our next update will be provided by 5:00 PM EST on 10/31. We appreciate your patience and understanding in the matter. To stay informed, please click 'Subscribe'.
Posted Oct 31, 2025 - 13:54 CDT

Update

Some customers may experience service disruptions. Our network team is working diligently to isolate and stabilize network connectivity for impacted customers. Our next update will be provided by 1:00 PM EST on 10/31. We appreciate your patience and understanding in the matter. To stay informed, please click 'Subscribe'.
Posted Oct 30, 2025 - 18:48 CDT

Identified

Some customers may experience service disruptions. Our technicians are on-site investigating impacted components. At this time, we are pending an estimated time of repair. Our next update will be provided by 6:00 PM EST. We appreciate your patience and understanding in the matter. To stay informed, please click 'Subscribe'.
Posted Oct 30, 2025 - 13:22 CDT

Investigating

We are investigating reports of service interruptions at the location.
Posted Oct 29, 2025 - 16:51 CDT
This incident affected: Zentro Network (Zentro Internet).