8 East Randolph Street, Chicago, IL

Incident Report for Zentro

Resolved

Service disruptions have been isolated to local property power issues. If you are still experiencing trouble connecting to the Internet after power has been restored, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.

Posted Dec 13, 2025 - 21:27 CST

Identified

Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 8:00 PM CST.

Posted Dec 13, 2025 - 17:05 CST

This incident affected: Zentro Network (Zentro Internet).