5201, 5217, and 5229 Commonwealth St Detroit MI

Incident Report for Zentro

Resolved

Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Posted May 09, 2025 - 17:51 CDT

Update

Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 4:00PM EST
Posted May 09, 2025 - 13:17 CDT

Update

Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 1:00 PM EST
Posted May 09, 2025 - 10:09 CDT

Identified

Customers may be experiencing intermittent connectivity. A cut fiber-optic cable has been identified and a repair crew is being dispatched. Estimated time for repair is TBD.
Posted May 08, 2025 - 17:55 CDT
This incident affected: Zentro Network (Zentro Internet).