Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Posted Sep 09, 2025 - 19:11 CDT
Update
Customers may be experiencing intermittent connectivity. Technicians identified the cause of the issue as a fiber cut. We are continuing to work with our service partners to complete the necessary repairs. We do not currently have an estimated time for repair. We apologize for the inconvenience and appreciate your patience as we work diligently on the issue.
Posted Sep 09, 2025 - 16:06 CDT
Update
Customers may be experiencing intermittent connectivity. Technicians have been dispatched and have identified the cause of the issue. We are working with our service partners to complete the necessary repairs. We do not currently have an estimated time for repair. We apologize for the inconvenience and appreciate your patience as we work diligently on the issue.
Posted Sep 08, 2025 - 16:26 CDT
Identified
Customers may be experiencing intermittent connectivity. Our teams have arranged for on-site equipment access for Monday morning, 9/8. The next update will be provided by 12:00 P.M. EDT tomorrow. We apologize for the inconvenience and appreciate your patience as we work diligently on the issue.
Posted Sep 07, 2025 - 10:47 CDT
Investigating
We are investigating reports of service interruptions at the location.
Posted Sep 06, 2025 - 18:07 CDT
This incident affected: Zentro Network (Zentro Internet).