Park Creek Court - Gainesville, GA

Incident Report for Zentro

Resolved

Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Posted Oct 12, 2025 - 07:47 CDT

Monitoring

Some customers may still experience minor service disruptions. Our team has implemented initial repairs and continues working to isolate the root cause. While service is beginning to stabilize, a follow-up in-depth investigation with our service partners will be scheduled to ensure a long-term resolution. We appreciate your patience and understanding as we work to fully restore service.
Posted Oct 11, 2025 - 15:11 CDT

Identified

Customers may be experiencing intermittent connectivity. Our technicians are still working to isolate the root cause, we do not have an estimated time of repair at this time. The next status update will be posted at 4:00 PM EST. We apologize for the inconvenience. To stay in up to date with the latest news please click 'Subscribe'.
Posted Oct 11, 2025 - 12:19 CDT

Investigating

We are investigating reports of service interruptions at the location.
Posted Oct 11, 2025 - 09:42 CDT
This incident affected: Zentro Network (Zentro Internet).