Chicago, IL - 1019 N. Ashland Ave. and 1452 N. Bosworth Ave.

Incident Report for Zentro

Resolved

Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Posted Jul 31, 2025 - 15:02 CDT

Update

Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution has been updated to 10:00 AM on 7/31.
Posted Jul 30, 2025 - 20:20 CDT

Identified

Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 8:00 PM CST.
Posted Jul 30, 2025 - 15:53 CDT

Investigating

We are investigating reports of service interruptions at the location.
Posted Jul 30, 2025 - 10:17 CDT
This incident affected: Zentro Network (Zentro Internet).