Cleveland, OH - 1500 Detroit Avenue

Incident Report for Zentro

Resolved

Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.

Posted Nov 19, 2025 - 10:17 CST

Update

We are continuing to investigate reports of service interruptions at the location. Please expect the next update by 11:00 AM EST tomorrow, 11/19. We appreciate your patience and apologize for the inconvenience as we work to resolve the issue as soon as possible.

Posted Nov 18, 2025 - 16:35 CST

Investigating

We are investigating reports of service interruptions at the location.

Posted Nov 18, 2025 - 14:57 CST

This incident affected: Zentro Network (Zentro Internet).