240 20th Street, Atlanta, GA

Incident Report for Zentro

Resolved

Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Posted Oct 03, 2025 - 11:38 CDT

Update

We’re currently experiencing a service disruption affecting some customers. Our technical team is actively working to replace the impacted equipment and restore full service as quickly as possible. Our current estimated time of repair is 12:00 PM EST on October 3rd
We sincerely appreciate your patience and understanding during this time. To receive real-time updates and notifications, please click “Subscribe.”
Posted Oct 02, 2025 - 21:06 CDT

Identified

Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 5:00 PM EST
Posted Oct 02, 2025 - 13:48 CDT
This incident affected: Zentro Network (Zentro Internet).