30 East Balbo Drive, Chicago, IL

Incident Report for Zentro

Resolved

Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Posted Oct 03, 2025 - 16:28 CDT

Update

Some customers may be experiencing intermittent connectivity issues. Our team is actively working to resolve the problem, our updated estimated time of repair set for 3:00 PM CST. To receive real-time updates, please click ‘Subscribe’. We appreciate your patience and understanding.
Posted Oct 03, 2025 - 12:04 CDT

Identified

Some customers may be experiencing intermittent connectivity issues. Our team is actively working to resolve the problem, with an estimated time of repair set for 12:00 PM on October 3rd.To receive real-time updates, please click ‘Subscribe’. We appreciate your patience and understanding.
Posted Oct 02, 2025 - 20:55 CDT

Investigating

We are investigating reports of service interruptions at the location.
Posted Oct 02, 2025 - 19:39 CDT
This incident affected: Zentro Network (Zentro Internet).