Chicago, IL - 1600 South Prairie Avenue

Incident Report for Zentro

Resolved

Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Posted Dec 01, 2025 - 10:20 CST

Identified

Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 2:00 PM.
Posted Dec 01, 2025 - 10:11 CST

Update

Customers may be experiencing service intermittency. Repair efforts will resume Monday 12/1. We apologize for the inconvenience and appreciate your patience and understanding in the matter. To stay up to date with the latest news, please click 'Subscribe'.
Posted Nov 30, 2025 - 15:13 CST

Investigating

We are investigating reports of service interruptions at the location.
Posted Nov 30, 2025 - 07:58 CST
This incident affected: Zentro Network (Zentro Internet).