Chicago, IL - 711 S. Dearborn St.

Incident Report for Zentro

Resolved

Service has been restored. Our Team is monitoring the connection. If you are still experiencing trouble connecting to the Internet, please open a ticket at myportal.zentrointernet.com or through our website at https://zentrointernet.com/support.
Posted Mar 13, 2025 - 10:10 CDT

Update

Some customers are experiencing service interruptions. Property management has been notified of a power-related issues affecting Zentro networking equipment. We are coordinating with building personnel to restore power to our systems. Estimated time of resolution is 3/13/2025 6:30 AM
Posted Mar 12, 2025 - 21:20 CDT

Update

Some customers are experiencing service interruptions. Property management has been notified of a power-related issues affecting Zentro networking equipment. We are coordinating with building personnel to restore power to our systems.
Posted Mar 12, 2025 - 20:41 CDT

Identified

Customers may be experiencing intermittent connectivity. Technicians have been dispatched to address the issue. Estimated time to resolution is 9:30 PM CST
Posted Mar 12, 2025 - 20:05 CDT

Investigating

We are investigating reports of service interruptions at the location.
Posted Mar 12, 2025 - 18:33 CDT
This incident affected: Zentro Network (Zentro Internet).